Training Officer at KEDI Healthcare Industries Nigeria Limited

KEDI Healthcare Industries (Nigeria) Limited is a renowned multinational Healthcare Company. We are expanding and looking for enthusiastic professionals to join our dynamic team. If you are driven to succeed and passionate about making an impact, we want YOU!

We are recruiting to fill the position below:

Job Title: Training Officer

Location: Ikoyi, Lagos
Employment Type: Full-time

About the Role

• This is not an HR or internal employee training role. We are looking for a Channel Training Specialist to focus 100% on our external business partners—our distributors and retail outlets owners.
• You will be the driving force behind equipping our distributors with the product knowledge, sales skills, and operational guidelines they need to succeed.
• Your work will directly impact the company’s revenue growth. If you enjoy creating systems, writing compelling training materials, analyzing performance data and working with business owners, this role is for you.

Key Responsibilities
Training Content Development:

• Develop and design comprehensive training materials (PowerPoint presentations, manuals, and handbooks) specifically tailored for new outlet openings and existing distributors.
• Write clear, professional, and persuasivetraining scripts, store operation guidelines, and sales playbooksfor our distributors.
• Adapt complex product or company information into simple, actionable content that dealers can easily understand and implement.

Training Program Execution:

• Plan and execute training sessions (physical workshops or virtual via Zoom/Teams) for new and existing outlet owners and distributors.
• Manage the end-to-end logistics of training: scheduling, venue coordination, and participant communication (using WhatsApp, email, etc.) .
• Travel occasionally to new outlet locations to conduct on-site training and store opening support .

Training System & Process Design:

• Design and implement the company’sexternal training framework.
• Create and manage the process fortrainer/lecturer management and evaluation(even if you are the main trainer, this involves tracking performance and quality).

Data Analysis & Performance Tracking:

• Analyze training impact using data:Track key performance indicators (KPIs) such as dealer sales performance, store audit scores, and training attendance rates to measure the effectiveness of training programs.
• Prepare simple weekly or monthly reports usingExcel (pivot tables, basic charts)to present findings to management.
• Familiarity with data analysis tools/platforms:Comfortable using (or willingness to learn) tools likePower BI, SPSSto extract insights about dealer performance post-training.

Evaluation & Reporting:

• Develop assessment tools to measure the effectiveness of training programs.
• Collect feedback from distributors and analyze sales performance data post-training to measure ROI and refine future content.

Communication & Stakeholder Management:

• Serve as the main point of contact for trainers/lecturers involved in the program.
• UseWhatsApp Business / WhatsApp Groups effectively to broadcast training updates, share daily tips, and engage with the dealer community.

Qualifications & Requirements
Education & Experience:

• Bachelor’s Degree and above in Business Administration, Marketing, Education, English, or a related field.
• 1-2 years of experience in a training role, specifically within sales, retail, or channel/dealer/distributor management.
• Experience working in Healthcare/Pharmacy/ FMCG, Electronics, Fashion Retail, is a strong advantage.

Skills & Competencies:

• Exceptional Writing & Documentation Skills (MUST-HAVE):
  • You will be writing official documents that dealers will keep and reference. Therefore, you must possess excellent business writing skills in English, capable of producing error-free, professional, and clear documents (PPT scripts, store policies, guidelines).
  • Ability to translate complex business ideas into simple, dealer-friendly language.
• PPT & Content Design:
  • Highly proficient in Microsoft PowerPoint(designing visually appealing and professional decks) .
  • Ability to use Canva or basic design tools to enhance training materials is a plus.
• Data Analysis & Tool Proficiency:
  • Strong proficiency in Microsoft Excel (sorting data, creating pivot tables, basic formulas, charts).
  • Familiarity with data analysis platforms(e.g., Power BI, SPSS) is a strong advantage.
  • Ability to interpret numbers and translate them into actionable business recommendations.
• Process Orientation:
  • Proven ability to design systems, workflows, and checklists.
  • Experience in setting up evaluation forms and tracking training effectiveness.
• Communication & Tech Savvy:
  • Comfortable using Whats App for professional communication and broadcast messaging.
  • Familiarity with virtual training tools (Zoom, Team).

Personal Attributes:

• Business Acumen: You understand that training is not just an event; it’s a tool to drive sales and reduce dealer mistakes.
• Highly Organized: Ability to manage multiple training schedules and different dealer needs simultaneously.
• Professional Presence: Confidence to stand in front of a room full of distributors and deliver content effectively.
• Analytical Mindset:You don't just collect data; you ask "Why?" and "What's next?"

Nice to Have (Added Advantage):

• Experience as a freelance writer or content creator(demonstrating your writing ability).
• Experience working in afranchise or distributor network business model.
• Ability to speak local Nigerian languages (Yoruba, Hausa, Igbo) to connect better with dealers in different regions.
• Certification in Training (e.g., CIPD, Train the Trainer programs).

Application Closing Date
31st March, 2026.

How to Apply
Interested and qualified candidates should apply by writing and attaching a detailed resume with a valid phone number to: hr@kedihealth.com using the Job Title as the subject of the email.

Note

• Only shortlisted candidates will be contacted. Multiple applications will lead to disqualification.
• Interview will be conducted at our Head Office in Ikoyi, Lagos State and successful candidates will undergo a two weeks’ training at the same location before commencement of full job responsibilities.
• For more information contact 08131028762