Executive Housekeeper at Domeo Resources International (DRI)

Domeo Resources International (DRI) is a prolific organisation which proffers HR and Management Consultancy solutions premised on excellence and innovation. DRI analyses various organisational problems, develops improvement plans, deploys those plans and monitors the plans to ensure improved organisational performance.

We are recruiting to fill the position below:

Job Title: Executive Housekeeper

Location: Abuja (FCT)
Employment Type: Full-time

Main Function

• The Executive Housekeeper is responsible for planning, organizing, and managing all housekeeping operations to ensure the highest standards of cleanliness, hygiene, and aesthetic presentation throughout the hotel.
• This includes oversight of guest rooms, public areas, laundry operations, linen management, and housekeeping staff.
• The role ensures that all housekeeping services meet established hospitality standards while contributing to exceptional guest experiences, operational efficiency, and cost control.

Role Responsibilities
Housekeeping Operations Management:

• Oversee daily housekeeping operations including guest rooms, corridors, public areas, laundry, and back-of-house spaces.
• Ensure all rooms and facilities meet the hotel's cleanliness and presentation standards.
• Coordinate closely with the Front Office to ensure timely room readiness for guest check-in and check-out.
• Monitor housekeeping productivity and efficiency across all operational areas.

Quality Assurance and Standards:

• Conduct regular inspections of guest rooms, suites, and public areas to ensure compliance with service standards.
• Implement housekeeping SOPs and ensure strict adherence by all staff.
• Ensure consistent room setup, linen presentation, and amenities placement.
• Identify service gaps and implement corrective actions to maintain quality standards.

Team Leadership and Staff Development:

• Supervise housekeeping supervisors, room attendants, laundry attendants, and cleaning staff.
• Prepare work schedules, duty rosters, and shift assignments.
• Conduct staff training on cleaning techniques, safety procedures, and hospitality standards.
• Monitor staff performance and enforce discipline and professionalism.

Linen, Supplies, and Inventory Management:

• Manage hotel linen, uniforms, cleaning supplies, and guest amenities.
• Ensure proper storage, tracking, and distribution of all housekeeping materials.
• Monitor linen lifecycle and reduce loss, damage, or wastage.
• Coordinate procurement of housekeeping supplies when necessary.

Laundry Operations Oversight:

• Supervise laundry operations to ensure timely washing, drying, pressing, and distribution of hotel linen and uniforms.
• Monitor the use of laundry equipment, chemicals, and operational processes.
• Ensure quality control in laundry services and guest laundry handling.

Budget and Cost Control:

• Manage housekeeping operational budgets and control departmental expenses.
• Monitor usage of cleaning supplies, amenities, and linen to prevent wastage.
• Prepare departmental reports and financial summaries for management review.

Health, Safety, and Compliance:

• Ensure strict compliance with hygiene, sanitation, and safety standards.
• Implement proper handling and storage of cleaning chemicals and equipment.
• Support workplace safety programs and emergency procedures.
• Ensure housekeeping operations comply with hotel policies and regulatory requirements.

Guest Satisfaction and Service Excellence:

• Respond promptly and professionally to guest complaints or housekeeping-related issues.
• Monitor guest feedback and implement service improvement initiatives.
• Ensure VIP rooms and special guest requests are handled with attention to detail.

Experience / Qualification

• Bachelor’s Degree or HND qualification in Hospitality Management or related discipline.
• 7–10 yearsexperience in hotel housekeeping, with at least 4–5 years in a supervisory or managerial role.
• Experience working in large hotels or multi-room hospitality establishments is highly desirable.
• Professional hospitality or housekeeping certifications are an added advantage.

Competencies / Skills:

• Strong knowledge of hotel housekeeping operations and standards.
• Leadership and team management abilities.
• Excellent attention to detail and quality control.
• Inventory and budget management skills.
• Strong communication and coordination skills.
• Organizational and problem-solving abilities.

Behavioural Qualities / Other Competences:

• High level of professionalism and integrity.
• Detail-oriented and quality-driven mindset.
• Strong leadership and motivational ability.
• Ability to work under pressure in a fast-paced environment.
• Service-oriented attitude with commitment to excellence.

Application Closing Date
31st March, 2026.