Business Operations and Partnerships Specialist at KoraPay

Korapay is a payment infrastructure servicing a wide band of businesses making local and international payments. We are a marketplace for digital financial services across Africa. Our vision, which is at the core of what we do every day, is to create a world void of digital financial barriers across Africa. We are committed to delivering reliable, secure, and easy to use digital financial solutions to every single customer with a guarantee that it is improving their lives.

We are recruiting to fill the position below:

Job Title: Business Operations and Partnerships Specialist

Location: Lagos 
Job type: Full-time

About the role

• Kora is seeking a highly driven Business Operations & Partnerships Specialist to support the expansion and optimization of our payment infrastructure across African markets.
• This role sits at the intersection of operations, partnerships, and strategy, ensuring efficient internal processes while building and managing key ecosystem relationships with banks, payment providers, and strategic partners.
• The ideal candidate is a structured thinker who can analyze complex operational environments, manage high-impact partnerships, and drive execution across multiple markets

What you’ll be doing
Operations & Process Execution:

• Drive operational efficiency across payment workflows and internal processes to support scale across African markets.
• Design and implement process improvements that enhance reliability, speed, and operational performance.
• Build and maintain scalable operational frameworks to support new market launches and partner integrations.
• Identify and implement automation opportunities to streamline operational activities.

Strategic Partnerships & Market Development:

• Identify, evaluate, and develop strategic partnerships with banks, payment providers, and ecosystem players across African markets.
• Lead commercial discussions and negotiations to establish mutually beneficial partnership agreements.
• Work closely with legal, compliance, and finance teams to structure and execute partnership arrangements.
• Support the expansion of payment rails and infrastructure through new strategic partnerships.

Partner Operations & Relationship Management:

• Serve as the primary operational contact for key partners, ensuring smooth integration and ongoing collaboration.
• Monitor partner performance and resolve operational or commercial issues as they arise.
• Identify opportunities to deepen partner relationships and unlock additional transaction growth.

Business Operations & Cross-Functional Execution:

• Lead the operational execution of key business initiatives and market expansion efforts.
• Coordinate closely with product, engineering, compliance, and commercial teams to ensure alignment and delivery.
• Support operational planning, performance tracking, and resource coordination across markets.

What you’ll need 

• Minimum of 3 years of experience in business operations, partnerships, or a similar role within fintech or financial services.
• Strong problem solving and operational thinking with the ability to improve processes and drive execution.
• Excellent communication and negotiation skills with the ability to engage partners and internal stakeholders effectively.
• Ability to work independently and collaboratively in a fast-paced environment.
• Highly organised with the ability to manage multiple projects and priorities simultaneously.
• Ability to manage multiple projects and stakeholders simultaneously
• Strong understanding of African payment ecosystems is a plus.

Benefits

• Sponsored and tailored training
• Paid parental leave
• Paid time-off
• Flexible work style
• Low-interest loans
• Group Life Insurance
• Day off on your birthday
• Employee interest groups that provide supportive communities within Kora
• Great company culture and the opportunity to work with a highly collaborative team building something great!

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: We recognise imposter syndrome is real - any candidate who does not perfectly fit every characteristic of this role is still strongly encouraged to apply.