Human Resources Manager at Mettle Consulting

Mettle Consulting - Our client is recruiting suitable candidates to fill the position below:

Job Title: Human Resources Manager

Location: Abuja
Employment Type: Full-time

About the Role

• The Human Resources Manager is responsible for overseeing the full spectrum of HR operations for the business.
• This includes recruitment, employee relations, performance management, compliance, and organizational development.
• The role ensures that the company attracts, develops, and retains competent employees who can drive sales performance and operational efficiency.
• The ideal candidate must have a minimum of five (5) years of experience managing people and HR processes within a structured business environment.

Key Responsibilities

• Develop and implement HR policies and procedures aligned with the company’s operational and sales objectives. 
• Manage the day-to-day HR functions including employee records, HR documentation, and compliance with labor regulations.
• Oversee the recruitment and selection process for sales consultants, administrative staff, and operational personnel. Ensure the business hires competent employees capable of delivering strong sales and customer service outcomes. 
• Coordinate onboarding and probation management for new hires.
• Design and manage performance appraisal systems that align with sales targets and operational KPIs. 
• Work closely with department heads to track employee performance, identify gaps, and implement improvement plans where necessary.
• Serve as the primary point of contact for employee relations issues. Handle grievances, disciplinary processes, and conflict resolution in line with company policies. 
• Promote a professional workplace culture that supports teamwork and accountability. Identify skill gaps within the sales and operations teams and coordinate training programs to improve product knowledge, sales capability, and customer service standards.
• Support management in structuring competitive compensation and incentive systems for sales staff and other employees. 
• Ensure accurate payroll inputs and benefits administration.
• Ensure compliance with applicable labor laws and company policies. 
• Maintain accurate personnel records and ensure proper documentation for contracts, disciplinary actions, and terminations.
• Support leadership with manpower planning to ensure the business maintains the right staffing levels to meet sales targets and operational needs.

Requirements

• Minimum of a Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least five (5) years of experience in Human Resources with proven experience managing people and HR operations.
• Strong knowledge of recruitment, employee relations, and performance management practices.
• Experience supporting sales-driven or customer-facing teams is an advantage.
• Good understanding of labor regulations and HR compliance requirements.
• Strong interpersonal, negotiation, and conflict resolution skills.
• Ability to work in a fast-paced, target-driven environment.

Salary
N250,000 - N300,000 Monthly.

Application Closing Date
30th March, 2026. 

How to Apply
Interested and qualified candidates should send their CV to: careers@mettleconsults.com using “Application – Human Resource Manager” as the subject of the mail.

Note: Only shortlisted candidates will be contacted.