Relationship Manager - Business Banking (Oyo) at Fairmoney Microfinance Bank

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

We are recruiting to fill the position below:

Job Title: Relationship Manager - Business Banking

Location: Ibadan, Oyo

Role Overview

• The Senior Product Manager for our Neobanking division will play a crucial role in devising and implementing strategies for our banking products.
• This position demands an expert understanding of digital banking trends, regulatory environments, and the unique financial needs within the African market.

Key Responsibilities
Product Strategy and Vision:

• Craft a compelling product strategy for the Neobanking division that aligns with Fairmoneyʼs overarching business goals.
• Scout and prioritize market opportunities to ensure our banking products are competitive and address the needs of a dynamic fintech environment.

Product Roadmap Management:

• Work collaboratively with teams across Engineering, Marketing, UX/UI Design, Data Analytics, and Operations to develop a cohesive and feasible product roadmap.
• Continuously evaluate and adjust the roadmap in response to market shifts, consumer feedback, and strategic priorities.

Customer Insights and Analysis:

• Execute detailed market research and customer analyses to extract insights that inform product decisions and enhance customer engagement and satisfaction.
• Leverage analytics to refine product features and ensure alignment with user expectations and business objectives.

Product Development and Launch:

• Supervise the entire product lifecycle from ideation to market launch, guaranteeing quality, compliance, and alignment with customer expectations.
• Ensure seamless collaboration across functional teams to achieve product delivery within set timelines and budget.

Risk Management and Compliance:

• Coordinate closely with the Compliance and Risk management teams to ensure all banking products comply with legal standards and ethical norms.
• Develop strategies to mitigate risks and secure the interests of both customers and the business.

Performance Tracking and Optimisation:

• Establish and monitor critical performance indicators to measure product success and market penetration.
• Iterate and enhance product offerings based on rigorous analysis and customer feedback.

Team Leadership and Development:

• Lead, mentor, and build capabilities within the product management team to foster a culture of innovation and excellence.
• Define clear team goals, offer consistent feedback, and support career development.

Requirements

• Bachelor's Degree in Business, Finance, Computer Science, or related field; Masterʼs preferred.
• Extensive experience as a Product Manager Leader within the banking or fintech sectors.
• Comprehensive understanding of digital banking products, including mobile banking, API-driven banking services, and customer engagement tools.
• Strong analytical skills with a proficiency in data analysis tools such as SQL, Python, and Excel.
• Deep familiarity with the Nigerian and broader African fintech landscapes; knowledge of local banking regulations and customer behaviors is highly advantageous.
• Exceptional leadership and communication skills, with a proven ability to manage high-performing teams in a fast-paced environment.
• Innovative and entrepreneurial mindset, with a commitment to hands- on problem-solving and a data-driven approach.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online