Systems Control Monitoring Officer at Ecobank Nigeria

Ecobank Transnational Incorporated (ETI), a public limited liability company, was established as a bank holding company in 1985 under a private sector initiative spearheaded by the Federation of West African Chambers of Commerce and Industry with the support of the Economic Community of West African States (ECOWAS).

We are recruiting to fill the position below:

Job Title: Systems Control Monitoring Officer

Job Identification: 1269
Location: Victoria Island, Lagos
Job type: Full time

Key Responsibilities
Business and Financial performance:

• Minimize operational losses emanating from control design and failure, failure to execute controls, performance oversight within IT systems and processes.
• Contribute to the reduction of operational losses by identifying and mitigating control design failures and execution gaps within IT systems.
• Support the business by identifying and preventing potential financial leakages or fraud through proactive information systems control monitoring.
• Provide insights from system control reviews that contribute to financial reporting and forecasting.
• Ensure compliance with financial policies and regulatory standards pertaining to IT systems and data.

Customer Excellence:

• Drive effective communication, timely escalation and resolution of all material IT risk issues.
• Collaborate proactively with various teams to enhance system compliance-related interactions and improve overall user satisfaction with IT controls.
• Promote operational trust through proactive system control monitoring and prompt issue tracking.
• Drive and surpass expectations on NPS for the department.

People management:

• Provide technical guidance and support to junior IS Control staff.
• Oversee and supervise assigned control functions, ensuring high standards of execution and adherence to procedures
• Foster a culture of accountability, continuous improvement, and best practices within the team and across IT control functions.
• Collaborate effectively with cross-functional teams to promote awareness and understanding of system control requirements and best practices.
• Support capacity development through participation in and facilitation of training programs.
• Be a champion of Ecobank RACE – IT core values in the Region.

Process, control and operational performance:

• Design, develop and execute robust Information Systems control programs, ensuring alignment with industry-leading frameworks and standards (e.g., PCI DSS, COBIT5, COSO, ITIL, ISO series) to validate IT control effectiveness.
• Perform User Acceptance Testing (UAT) validations and observe pilot runs before system deployments to live environments.
• Oversee the development and implementation of comprehensive testing methodologies for application development, IT infrastructure, security, and availability.
• Conduct thorough risk assessments on business and operational processes, procedures, and policies to identify vulnerabilities.
• Design and perform reengineering of processes and procedures requiring remediation to enhance control effectiveness.
• Conduct detailed gap analyses through testing, recommending specific actions to rectify deficiencies in processes and/or process management.
• Design enhancements for critical internal controls, including segregation of duties, production change management, software management, security, incident handling, and transmission integrity.
• Execute periodic IS Control activities as assigned, ensuring timely completion and adherence to standards.
• Promptly escalate all identified IT risk issues to relevant stakeholders and management.
• Ensure timely rendition of weekly and monthly IS Control activity reports, providing clear insights into compliance status and control performance.
• Implement automation and process improvements to enhance the efficiency and effectiveness of system compliance operations.

Strategic initiatives:

• Contribute to the development and refinement of long-term IT control strategies that support the organization's strategic objectives and digital transformation roadmap.
• Contribute to the long-term system control roadmap and internal control strategy.
• Participate in cross-functional projects and initiatives, providing expert guidance on IT control considerations and ensuring compliance is embedded from the design phase.
• Analyze emerging trends, technological advancements, and evolving regulatory landscapes to proactively adapt and enhance system control practices.
• Support the integration of control monitoring tools and automation to enhance operational efficiency.
• Collaborate in the development and integration of new products, services, and technologies, ensuring their alignment with established IT control frameworks and compliance requirements.

Job Requirements
Educational Qualifications:

• A Good University Degree with a minimum of 2:2 or HND with a minimum of 2:1 in any discipline.
• Possession of one or more of Information systems Audit, Information Systems Control and Information Security. professional certification(s).
• Possession of an advanced degree will be considered an advantage

Work Experience:

• Minimum of 3 years working experience in Internal Control or Information Technology or Internal Audit of a commercial Bank and/or Audit Firm, commercial/retail banking experience, some of which must have been spent performing a similar role in a leading commercial bank.
• Exceptional candidates with a solid track record but fewer years of experience will also be considered

Skills

• Analytical and Investigation Skills   
• Auditing Skills                                                                                                 
• Policy and Regulation interpretation and implementation.       
• Oral and written Communication Skills                                     
• Extensive working knowledge of Microsoft Word, Excel, Power point, Intranet Mailing facility. 
• Core skills in one or more of the key areas of the bank’s Information Systems environment (namely, (1) Computer applications development/maintenance, (2) Network design/ administration, (3) systems development/maintenance, (4) Infrastructure, (5) Database Management Systems).

Knowledge:

• Strong Knowledge of Risk assessment methodologies and remediation planning.
• In-depth understanding of Information Systems management concepts, frameworks, and lifecycle.
• Strong Knowledge of Information Systems security, control and compliance Monitoring
• Familiarity with a variety of Information Technology monitoring and health check tools. 
• Hands-on experience with vulnerability assessment and threat monitoring tools
• Solid understanding of governance frameworks and control standards (namely, PCI DSS, COBIT5, COSO, ITIL, relevant ISO standards, SOX, ICFR etc.)
• Knowledge and Skills in the core banking application of the bank, Auditing, internal controls, and compliance audit procedures will be an advantage.
• Strong analytical and problem-solving skills with the ability to interpret data and recommend actionable improvements.
• Excellent report writing, documentation, and communication skills for technical and non-technical audiences.
• Ability to work collaboratively across departments and manage multiple compliance reviews simultaneously.
• High level of integrity, discretion, and confidentiality in handling sensitive information.
• Strong attention to detail and process-oriented mindset.
• Relevant certifications are an added advantage (e.g., CISA, CRISC, ISO 27001 Lead Implementer, CISM, CIA).

Personalities and attributes:

• Highly analytical
• Attention to details
• Positive “can do” attitude
• Goal driven and result oriented

Application Closing Date
27th March, 2026.