Business Manager at Jeroid Limited

Jeroid Limited is a leading Nigerian fintech company offering innovative solutions in cryptocurrency trading, gift card redemption, and digital payments. With a user base of over 200,000, we are committed to delivering secure, fast, and reliable services. At Jeroid, we value exceptional customer experiences and are seeking a dedicated Customer Service Representative to join our growing team.

We are recruiting to fill the position below:

Job Title: Business Manager

Location: Lagos
Job type: Full-time

Job Summary

• We are seeking a highly organized and strategic Business Manager to oversee and coordinate the daily operations of the organization.
• The ideal candidate will play a key role in driving operational efficiency, supporting strategic growth, and ensuring that business activities align with the company’s overall objectives.
• This position requires strong leadership, business acumen, and the ability to manage multiple operational functions effectively.

Key Responsibilities

• Collaborate with the CEO and management team to develop and implement operational goals aligned with the company’s strategy.
• Evaluate current operational performance and develop strategic plans to improve efficiency and productivity.
• Identify and implement process improvements across departments to enhance operational effectiveness.
• Oversee the allocation and utilization of organizational resources.
• Work closely with the finance department to develop budgets, monitor expenses, and ensure cost-effective operations.
• Review operational reports and provide recommendations for improvement.
• Ensure business operations comply with company policies, quality standards, and regulatory requirements.
• Collaborate with internal teams including sales, marketing, and product to ensure operational alignment with business objectives.
• Represent the company in engagements with external stakeholders when required.
• Identify potential operational risks and implement mitigation strategies.
• Ensure the organization remains compliant with relevant industry regulations and standards.
• Work with the IT team to ensure operational systems and technology platforms support business needs.
• Stay updated on operational best practices, trends, and innovations to improve business performance.

Required Qualifications

• Bachelor’s Degree in Business Administration, Management, Finance, Economics, or a related field.
• 4–7+ years of relevant experience in business operations, business management, or a similar leadership role.
• Strong understanding of business operations, strategic planning, and organizational management.
• Experience managing cross-functional teams and coordinating multiple departments.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Proficiency in Microsoft Office and business management tools.

Key Skills:

• Strategic thinking and operational planning
• Leadership and team management
• Financial and budget management
• Process improvement and efficiency optimization
• Risk management and compliance awareness
• Strong organizational and decision-making skills
• Excellent communication and reporting skills

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should forward their CV to: Vacancy@jeroid.com using the position as the subject of the email.