Revenue Control Officer at Ecobank Nigeria

Ecobank Transnational Incorporated (ETI), a public limited liability company, was established as a bank holding company in 1985 under a private sector initiative spearheaded by the Federation of West African Chambers of Commerce and Industry with the support of the Economic Community of West African States (ECOWAS).

We are recruiting to fill the position below:

Job Title: Revenue Control Officer

Job Identification: 1271
Location: Victoria Island, Lagos
Job type: Full time

Key Responsibilities
Business and Financial performance:

• Minimum operational losses emanating from control design and failure, failure to execute controls, performance oversight.
• Contribute to business performance through savings/losses prevented/averted/deterred by Revenue Assurance, Fraud monitoring, Information Systems Control Monitoring.
• Monitor and analyze revenue streams to ensure accuracy and completeness.
• Identify revenue leakage and implement corrective actions.
• Support financial planning and forecasting by providing revenue assurance insights.
• Ensure compliance with financial policies and regulatory standards.

Customer Excellence:

• Ensure customer billing is accurate and timely to maintain trust and satisfaction.
• Address customer complaints related to billing discrepancies and resolve them efficiently.
• Work with various the business, product owners, operations and technology teams to improve revenue-related customer interactions.
• Drive and surpass expectations on NPS for the department.

People management:

• Foster a culture of accountability and continuous improvement within the team.
• Collaborate with cross-functional teams to promote awareness of revenue assurance.
• Be a champion of Ecobank RACE – IT core values in the Region.

Process, control and operational performance:

• Develop and maintain controls to monitor revenue-related processes.
• Conduct regular control reviews and assessments to ensure operational efficiency.
• Implement automation and process improvements to enhance revenue assurance operations
• Ensure operational efficiency in revenue recognition and reporting processes.

Strategic initiatives:

• Contribute to the development of long-term revenue assurance strategies.
• Participate in cross-functional projects to support business growth and innovation.
• Support digital transformation initiatives related to revenue management.
• Analyze market trends and regulatory changes to adapt revenue assurance practices.
• Participate in the development of new products and services to ensure revenue integrity.

Requirements
Education:

• A Good University Degree with a minimum of 2:2 or HND in Computer science or any numeric discipline. Any other discipline with good relevant track record can be considered.
• Possession of a relevant advanced degree or professional certificate will be considered an advantage
• Preferable - CISA/CISM/CGEIT/CRISK qualification

Work Experience:

• Minimum of 3 years working experience in any assurance function of a commercial Bank and/or Audit Firm, commercial/retail banking experience, some of which must have been spent performing a similar role in a leading commercial bank. Exceptional candidates with a solid track record but fewer years of experience in Banking will also be considered
• Minimum of 3 years extensive hands-on experience coding with Data Analysis tool (e.g. ACL Analytics) or Java Programming.
• Project Management Experience
• Experience in other major Analytics tools or programming environments can be an added or compensating advantage

Skills:

• Analytical and Investigation Skills   
• Policy and Regulation interpretation and implementation.       
• Oral and written Communication Skills                                     
• Skilled in the use of Microsoft Word, Excel, Power point, Intranet Mailing facility 
• Good understanding skills in Database query scripting
• Good understanding skills in coding with Analytics tools used in the bank for Compliance analytics.
• Good understanding of Auditing, Accounting Banking Operations and Application programming skill in Java will be added advantage

Knowledge:

• Working knowledge of the core banking application of the bank
• Working knowledge of the major database management systems used in the bank.
• Good Knowledge of Risk assessment and risk remediation
• Working Knowledge of the working of analytic tools used in the bank.
• Knowledge of banking operations, accounting, audit, products & customer segmentation

Personalities and attributes:

• Highly analytical
• Attention to details
• Positive “can do” attitude
• Goal driven and result oriented

Application Closing Date
27th March, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online