Manager, Product Design at Reliance Health

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

We are recruiting to fill the position below:

Job Title: Manager, Product Design

Location: Lagos
Employment Type: Full-time

The Role

• The role is responsible for driving a high-quality, user-centered design practice across the organization.
• This includes owning and evolving the design system, ensuring consistent design processes, leading a high-performing design team, and collaborating with cross-functional stakeholders to create exceptional user experiences aligned with business goals. 

What You'll Do

• Own and continuously improve the organization's design system, ensuring consistency across all products and platforms.
• Establish and enforce design standards, best practices, and processes across teams.
• Promote proper use of design patterns and guidelines to maintain quality and scalability.
• Ensure all design work follows the defined end-to-end design process, including user research, service design mapping, persona development, user flows, prototyping, testing, and QA validation.
• Maintain high-quality and consistent design outputs across all deliverables.
• Drive continuous improvement of user experience by leveraging user insights, data analysis, usability testing, and customer feedback.
• Identify opportunities to enhance and optimize user journeys across products and services.
• Lead user and market research to understand user behavior, needs, and expectations.
• Conduct competitive analysis to identify gaps, opportunities, and best practices.
• Translate insights into actionable recommendations that inform product and design decisions.
• Lead, mentor, and develop a high-performing design team.
• Set clear expectations, provide feedback, and support career growth within the team.
• Support hiring and onboarding of design talent aligned with team and business needs.
• Collaborate closely with Product, Engineering, Marketing, and other stakeholders to align design with business and product goals.
• Facilitate alignment through workshops, planning sessions, and continuous communication.
• Clearly communicate design direction, decisions, and rationale to stakeholders through presentations and documentation.
• Represent the design team across the organization and ensure strong stakeholder alignment.
• Stay up to date with industry trends, tools, and best practices.
• Integrate relevant innovations into the design system, processes, and team capabilities.

Requirements What You'll Bring

• Minimum of 6 years experience
• Minimum 2 years of experience in leading and managing a team of designers
• Proven experience in a senior UX, Product Design, and Design Leadership role, within a digital product environment
• Proficiency in Figma
• Proficiency in UX methodologies and using tools like Maze. Ability to translate research insights into actionable recommendations and design improvements
• Experience leading a design team and managing end-to-end design processes with design systems
• Track record of delivering design work on time and to specification, with thorough documentation suitable for engineering handoff.

Nice to Have:

• Worked in scale ups and conducted research to ensure product market fit when launching in new markets.

Benefits What We Offer

• Salary: N1,710,683 monthly
• Unlimited leave - take the time you need
• Premium health insurance for you and your family
• Learning and development allowance to support your growth.

Application Closing Date
Not Specified. 

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Ready to Join Us? If this sounds like you, we'd love to hear from you. Apply today.