DevOps Engineer - Product & Engineering at Hugo Technologies

Hugo is a Future-of-Work company. We build and manage remote teams in black communities for some of the world’s largest technology and media companies. We specialize in end-to-end machine learning data annotation and omnichannel support solutions that ultimately yield more inclusive outcomes for both black communities globally and our clients.

We are recruiting to fill the position below:

Job Title: DevOps Engineer - Product & Engineering

Location: Nigeria Office

Role Overview

• The DevOps Engineer will join the Product & Engineering team to design, secure, and scale Hugo’s infrastructure powering internal platforms, CX solutions, and AI-enabled tools.
• This role is both hands-on and strategic, requiring strong ownership, security mindset, and the ability to optimize systems across multiple teams.
• This individual will act as a thought leader in infrastructure, automation, and platform reliability while enabling rapid product delivery.

What You’ll Be Doing

• Own cloud infrastructure across multiple engineering teams
• Design secure, scalable, and cost-efficient platform architecture
• Implement and maintain CI/CD pipelines for rapid deployments
• Manage access control and identity across engineering systems
• Secure infrastructure using best-practice security frameworks
• Optimize existing systems for performance and cost efficiency
• Support AI workloads and data pipeline infrastructure
• Implement observability, logging, and alerting standards
• Automate infrastructure provisioning using IaC
• Partner with engineering to enable end-to-end feature delivery
• Drive reliability and uptime across all production systems
• Provide guidance on build vs buy infrastructure decisions.

Key Responsibilities

• Design and maintain multi-environment deployment architecture
• Manage Kubernetes/Docker-based workloads
• Implement RBAC and secrets management
• Lead security hardening initiatives
• Optimize cloud spend and resource utilization
• Support multi-team access and environment isolation
• Implement disaster recovery and backup strategies
• Improve developer productivity through tooling
• Define infrastructure standards and documentation.

Qualifications & Experience

• 5+ years in DevOps, SRE, or platform engineering
• Experience with AWS, Azure, or GCP
• Strong CI/CD experience (GitHub Actions, GitLab CI, Jenkins)
• Experience with Docker and Kubernetes
• Knowledge of networking and cloud security
• Experience managing production-scale systems
• Scripting experience (Python, Bash, Node.js)
• Experience with monitoring and observability tools.

AI-Native Expectations:

• Comfort using AI-assisted development workflows
• Experience deploying ML/AI workloads is a plus
• Ability to evaluate AI tooling for DevOps productivity
• Interest in automation-first engineering practices.

Nice to Have:

• Experience supporting BPO/CX platforms
• Experience with Terraform or Pulumi
• SOC2 / ISO / compliance exposure
• Experience with data infrastructure.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online