Customer Service Representative / Sales Closer at Ileoja Market Place

Ileoja Market Place is a multi-sector company driving innovation across eCommerce, tech education, real estate, agribusiness, and digital product sales. Our mission is to empower individuals and businesses by providing quality products, educational resources, and industry-leading services, all tailored to meet evolving market needs.

We are recruiting to fill the position below:

Job Title: Customer Service Representative / Sales Closer

Location: Ibadan, Oyo
Employment Type: Full-time
Department: E-Commerce
Company: Ileoja Group

Job Summary / Description

• We are seeking a results-driven and persuasive Customer Service Representative / Sales Closer to join its E-Commerce Department.
• The ideal candidate will be responsible for converting qualified leads into paying customers by effectively presenting products/services, addressing objections, and guiding prospects through the final stages of the sales process.
• The Sales Closer plays a critical role in revenue generation by ensuring high conversion rates, maintaining strong customer relationships, and delivering an exceptional buying experience aligned with the company’s growth objectives.

Key Responsibilities

• Engage with inbound and outbound leads generated through the company’s e-commerce platforms and marketing channels.
• Convert prospective customers into successful sales through effective communication and negotiation strategies.
• Conduct product presentations, consultations, and closing conversations via calls, chats, emails, or virtual meetings.
• Identify customer needs and recommend suitable products or services.
• Handle objections professionally and provide solutions that encourage purchase decisions.
• Maintain accurate records of sales activities and customer interactions using CRM tools.
• Follow up consistently with prospects to maximize conversion opportunities.
• Achieve and exceed assigned sales targets and performance metrics.
• Collaborate with marketing and customer support teams to improve customer acquisition and retention.
• Provide feedback on customer behavior, product demand, and market trends.
• Ensure excellent customer experience throughout the sales journey.

Requirements

• Minimum of OND / HND / Bachelor’s Degree in Business Administration, Marketing, Sales, Communication, or related fields.
• Relevant professional certifications in sales or digital marketing will be an added advantage.
• Minimum of 1 – 3 years proven experience in sales closing, e-commerce sales, or high-ticket sales roles.
• Experience working with online sales funnels, lead management, or digital products/services is highly preferred.
• Demonstrated track record of meeting or exceeding sales targets.

Other Requirements:

• Strong internet and digital communication proficiency.
• Availability to work flexible hours when required.
• Professional attitude and strong work ethics.
• Ability to represent the company brand positively at all times.
• Commitment to achieving organizational sales objectives.
• Willingness to learn and adapt in a fast-paced e-commerce environment.

Required Skills & Competencies:

• Strong persuasion, negotiation, and closing skills.
• Excellent verbal and written communication abilities.
• High emotional intelligence and customer relationship management skills.
• Ability to work under pressure and meet sales targets.
• Strong problem-solving and objection-handling abilities.
• Digital literacy and familiarity with online sales tools and CRM systems.
• Time management and organizational skills.
• Self-motivated, goal-oriented, and performance-driven mindset.
• Ability to work independently and as part of a team.

Remuneration & Benefits

• Competitive base salary.
• Attractive commission and performance-based incentives.
• Sales performance bonuses.
• Professional development and training opportunities.
• Career growth within Ileoja Group.
• Supportive and performance-driven work environment.

Application Closing Date
17th April, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online