ICT Analyst at Abia State Civil Service Commission

The Abia State Civil Service Commission invites applications from suitably qualified candidates to fill the position below:

Job Title: ICT Analyst

Location: Abia
Employment Type: Full-time
Industry: Government & Public Sector

Job Description

• Install and configure computer hardware, operating systems and applications.
• Investigate, diagnose and solve computer application and hardware related problems.
• Monitor and maintain computer systems and networks; engage with staff/clients through a series of actions, either face to face or over the telephone.
• Ensure that employees are aware of and adhere to basic cybersecurity rules while using IT tools.
• Email configuration support on mobile and PC.
• Daily backup of relevant application databases ensuring there is adequate disaster recovery and business continuity in case of server failure/unavailability.
• Provide onboarding support to new employees and employees off-boarding support to exiting employees.
• Document, track, and resolution of all support incidents in a timely and efficient manner.
• Test, evaluate and support the roll-out of new applications and technologies.
• Provide maintenance support for the website and other Portals.
• Design and create web interfaces & experiences that align with the business objectives of the Authority with optimal user experience.
• Re-Design and refresh the Authority's website and other portals from time to time.
• Build databases and applications to support the Authority's core objectives.
• Sketch prototypes, wire-frame development, partake in ideation sessions and work on visual assets.
• Provide daily support for existing and future business applications.
• Set up full-service internet portal and publication, etc.

Requirements

• First Degree in Computer Science or Computer Engineering
• 5 years of relevant experience
• Technical Expertise - Programming & Development
• Proficiency in languages like Python, Java, or C++.
• Networking Knowledge: infrastructure, protocols, and cloud systems.
• Cybersecurity Awareness: Encryption, firewalls, and data protection.
• Systems Management: Skilled in operating systems (Windows, Linux, macOS) and databases.
• Problem-Solving & Analytical Skills - diagnose and troubleshoot complex technical issues.
• Critical thinking to design innovative solutions under pressure.
• Strong focus on efficiency and optimization of systems.
• Adaptability & Continuous Learning
• Knowledge of AI technologies
• Communication & Collaboration
• Ethical & Professional Responsibility

Application Closing Date
Not Specified.