Community Liaison Officer (Road Project) at an Engineering Solutions Company - Enoella Consult Enoella Consult

Enoella Consult - Our client is a provider of Engineering solutions operating in multi-level sectors.

They are seeking an experienced professional to fill the position below:

Job Title: Community Liaison Officer (Road Project)

Location: Lagos
Employment Type: Full-time
Department: Terra Pave Roads
Start Date: Within 60 days (aligned with POCexecution phase)

Job Brief

• Our client is seeking to recruit an experienced professional for the role of Community Liaison Officer (Road Project) who will join the team in enhancing operational activities in our projects.

Job Description

• To manage community and stakeholder relations for Client’s Terra Pave road construction projects, ensuring smooth project execution, community acceptance, and alignment with the company's ESG commitments.
• The Community Liaison Officer will be the bridge between Client, host communities, local governments, and other stakeholders, preventing and resolving conflicts, and ensuring that projects deliver positive social impact.

Key Responsibilities
Community Engagement:

• Conduct community entry and sensitization before project commencement
• Identify and map key community stakeholders (traditional leaders, youth groups, women's groups, traders)
• Organize community meetings to explain project scope, duration, and benefits
• Address community questions and concerns proactively
• Establish and maintain positive relationships with host communities
• Document community engagement activities
• Ensure projects align with community expectations and needs

Stakeholder Management:

• Build and maintain relationships with:
• Local Government Council officials
• Traditional rulers and community leaders
• Youth and women's group representatives
• Local businesses and traders affected by construction
• Security agencies in project areas
• Coordinate with project team on stakeholder expectations
• Facilitate meetings between project management and stakeholders
• Manage expectations and communicate project progress.

Conflict Resolution & Grievance Management:

• Establish and manage community grievance mechanism (24-hour hotline/contact)
• Receive, document, and track all community complaints
• Investigate grievances and facilitate resolution
• Escalate unresolved issues appropriately
• Maintain grievance log with resolution status
• Ensure timely response to all community concerns
• Prevent and manage potential conflicts during construction.

Local Content & Employment Coordination:

• Coordinate local hiring in line with company policy (target: 60% local hiring)
• Maintain database of qualified local labor
• Liaise with project team on local employment needs
• Facilitate local contractor and supplier engagement
• Monitor compliance with local content commitments
• Document local employment and procurement data for ESG reporting.

ESG & Compliance Support:

• Support implementation of Environmental and Social Management Plan (ESMP)
• Monitor community-related ESG issues
• Report any environmental or social incidents
• Assist with community aspects of EIA compliance
• Support preparation of ESG reports for investors and regulators
• Ensure projects align with IFC Performance Standards on community engagement.

Documentation & Reporting:

• Prepare weekly community relations reports
• Document all meetings and engagements
• Maintain stakeholder database and contact list
• Provide inputs for project progress reports
• Photograph community engagement activities
• Prepare case studies of community impact.

Performance Metrics

• Zero project delays due to community opposition
• 100% of communities engaged before construction commencement
• Grievance mechanism established and communicated for all projects
• 90% of grievances resolved as scheduled
• 60% local hiring target achieved across all projects
• Positive feedback from stakeholders on community relations
• All community engagement activities documented with records
• Zero community-related security incidents
• Successful completion of POC projects with community support
• Positive mention in project completion reports from stakeholders.

Professional Qualifications
Essential:

• Education: Bachelor's degree or HND in Sociology, Community Development, Mass Communication, Public Relations, or related field
• Experience: 3-5 years in community liaison, stakeholder management, or related role, preferably in construction, infrastructure, or extractive industries
• Nigerian Context: Deep understanding of Nigerian community dynamics, traditional institutions, and local governance structures
• Language: Fluent English and local languages advantageous for multi-region projects
• Communication: Excellent verbal and written communication skills
• Negotiation Skills: Ability to mediate and resolve conflicts
• Mobility: Willingness to travel extensively and work in field locations.

Desirable:

• Experience with road construction or infrastructure projects
• Experience with grievance mechanism establishment and management
• Background in NGO or community development work
• Knowledge of local content regulations in Nigeria
• Experience working with government agencies and traditional institutions.

Key Competencies & Attributes:

• Relationship Builder: Ability to connect with diverse stakeholders (from traditional rulers to youth groups)
• Cultural Sensitivity: Deep respect for and understanding of local cultures and traditions
• Conflict Resolution: Skilled in de-escalating tensions and finding mutually acceptable solutions
• Patience and Empathy: Ability to listen and understand community perspectives
• Integrity: Trustworthy and transparent in all interactions
• Proactive: Anticipates potential issues before they escalate
• Resilience: Can handle difficult conversations and challenging situations
• Diplomacy: Represents the company professionally at all times
• Problem-Solving: Creative in finding solutions to community concerns.

Salary
N4,800,000 / annum (all inclusive).

Application Closing Date
15th April, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Soft copy of Resume is to be submitted using the Google link provided above.
• Ensure You Read the Applicable Job Brief Before Applying.
• Only candidates who meet the desired criteria shall be contacted.