Strategy & Operations Associate at ALX Africa

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers. 

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.

We are recruiting to fill the position below:

Job Title: Strategy & Operations Associate

Location: Lagos
Employment Type: Full-time

Description

• Do you have experience supporting strategy execution and driving operational coordination across teams?
• Are you highly organised and able to manage complex priorities while ensuring strong follow-through?
• Are you an analytical thinker who can work with data to build dashboards, track performance, and translate insights into clear, actionable recommendations for leadership?
• Do you have experience synthesising information from multiple sources into structured reports, presentations, and executive-ready materials?
• Are you comfortable working across functions, aligning stakeholders, and ensuring that priorities move from planning to execution?
• Do you have experience working with BI tools, managing data quality, and supporting reporting systems that enable teams to make better decisions?
• Are you excited by the opportunity to operate at the centre of a fast-growing organisation, helping to drive clarity, performance, and execution at scale? If so, this might just be the role for you. 

Role Summary 

• The Strategy & Operations Associate plays a central role in driving execution, coordination, and performance visibility across ALX Nigeria.
• This role sits at the intersection of strategy, operations, and data, ensuring that leadership priorities translate into structured execution and that the organisation operates with clear visibility into performance. The role combines: 
  • Strategic coordination 
  • Executive Support 
  • Operational execution 
  • Data analysis and reporting 
• Working closely with the Regional GM and functional leads, the Associate supports the organisation by: 
  • Coordinating key initiatives 
  • Building and maintaining dashboards and reporting systems 
  • Synthesising insights for decision-making 
  • Ensuring strong execution across teams 
• Embedded within the Operations function and working closely with the Business Intelligence team, the role leverages existing data systems to support operational reporting without owning core data infrastructure.
• The ideal candidate is a high-calibre operator with strong analytical capability, able to move between strategy, execution, and data with precision and clarity. 

Specific Responsibilities
In this role, you will: 

• Coordinate the execution of strategic priorities across teams, ensuring alignment on timelines, ownership, and deliverables. 
• Build, maintain, and continuously improve dashboards and reporting systems supporting: 
  • Weekly leadership updates 
  • Performance scorecards 
  • Monthly business reviews 
  • OKR tracking 
• Translate business needs into clear data and reporting requirements, working with BI teams to implement them effectively. 
• Analyse operational and performance data to surface trends, risks, and opportunities that inform decision-making. 
• Develop high-quality executive reports, summaries, and presentations for leadership and stakeholders. 
• Track progress across key initiatives, ensuring clear visibility into performance, bottlenecks, and dependencies. 
• Run regular data quality checks, identifying inconsistencies and working with data owners to resolve issues. 
• Document metric definitions, reporting logic, and KPI structures to ensure consistency across teams. 
• Support leadership operating rhythms by providing data inputs for: 
  • Weekly reviews 
  • Sprint updates 
  • Monthly and quarterly business reviews 
• Identify opportunities to automate reporting processes and improve access to data for non-technical teams. 
• Support cross-functional projects and special initiatives, building tracking systems and quantifying impact. 
• Respond to structured ad-hoc data and analysis requests from leadership and operations teams.
• Provide meeting support, including agenda preparation, slide preparation, note-taking, and tracking of action items. 
• Ensure the Regional GM has clear visibility into:  
  • Performance and pacing against targets
  • Key risks and issues
  • Strategic opportunities 

Requirements
Skill Requirements - Essential:

• 3–5 years of experience in strategy, operations, consulting, business operations, or project management roles. 
• Strong analytical and critical thinking skills, with the ability to synthesise complex information into clear insights. 
• Exceptional ability to create high-quality presentations and slide decks for executive audiences. 
• Strong organisational and project management skills with attention to detail.
• Excellent written and verbal communication skills. 
• Experience building dashboards or structured reports to support decision-making.
• Ability to manage multiple priorities and operate effectively in fast-paced environments. 
• Experience working cross-functionally with multiple stakeholders. 
• Experience working with BI or data teams and understanding data structures.
• Ability to manage multiple priorities in fast-paced environments. 
• Experience building dashboards and reports using tools such as: 
  • Looker Studio 
  • Tableau 
  • Power BI or similar 
• Proficiency in:
  • Google Slides / PowerPoint 
  • Google Sheets / Excel
  • Google Docs
  • AI Tools BI tools such as Looker Studio, Tableau, or similar platforms. 

Skill Requirements - Preferable:

• Experience working in high-growth environments such as startups, consulting firms, or technology organisations. 
• Experience supporting senior leadership or executive teams. 
• Familiarity with OKR frameworks and performance management systems.
• Exposure to expansion, market entry, or growth initiatives. 
• Experience supporting strategic planning or organisational transformation initiatives. 
• Experience in improving reporting processes or automating workflows. 
• Exposure to data pipelines, integrations, or analytics systems. 

What Success Looks Like:

• Leadership has clear, real-time visibility into performance across the organisation. 
• Dashboards and reports provide accurate, reliable, and actionable insights.
• Strategic priorities are executed with strong coordination and follow-through.
• Data is trusted, consistent, and effectively used in decision-making. 
• Operational reporting is streamlined, automated where possible, and accessible to teams. 
• Key initiatives and projects are tracked effectively, with clear accountability and measurable outcomes. 
• The organisation operates with clarity, discipline, and data-driven decision-making at all levels. 

Person Specification/Attributes:

• Courage: Willingness to speak up, challenge the status quo, and embrace new challenges. 
• Humility: Openness to learning, seeking help when needed, and a focus on serving others. 
• Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey. 
• Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond. 
• Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.
• Clarity of Thought: Ability to simplify complexity and communicate ideas in a structured and understandable way. 
• Analytical Rigor: strong ability to work with data and extract insight 
• Execution Discipline: ensures follow-through and accountability 
• Ownership: takes responsibility for outcomes, not just activity 
• Discretion and Professionalism: Commitment to maintaining confidentiality and handling sensitive information with integrity. 

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online