Account Receivable Officer at Lifebank

LifeBank is a technology company that powers hospitals and care centers to deliver quality healthcare to patients in emerging markets. The company’s technology, infrastructure, agile production, and distribution networks enable hospitals in emerging markets to catch up with their global peers. The company has distributed 45,000+ medical products to 1000+ healthcare facilities, saving 18,000+ lives across Nigeria, Ethiopia and Kenya. At LifeBank, we are the technology-led healthcare system for the future.

We are recruiting to fill the position below:

Job Title: Account Receivable Officer

Location: Onipan, Lagos
Employment Type: Full-time
Department: Finance
Reports To: Finance Manager

Job Summary

• The Accounts Receivable Officer is responsible for managing billing, collections, and reconciliation of payments from hospitals, partners, and corporate clients.
• The role ensures timely revenue collection, minimizes outstanding debts, and supports operational efficiency in a fast-paced health-tech logistics environment where service delivery is time-critical.

Key Responsibilities

• Generate and issue accurate invoices for deliveries (e.g., blood, oxygen, medical supplies, logistics services)
• Track all receivables from hospitals, HMOs, NGOs, and corporate partners
• Follow up proactively on outstanding invoices to ensure timely collections
• Maintain strong relationships with hospital finance teams and key clients to resolve billing issues quickly
• Reconcile customer accounts and investigate discrepancies in billing or payments
• Post and allocate incoming payments (transfers, POS, cheques, etc.) accurately
• Prepare weekly and monthly receivables aging reports and escalate long-outstanding debts
• Collaborate with Operations and Key Account teams to validate service delivery before invoicing
• Support contract-based billing, grant-funded projects, and partner-specific invoicing requirements
• Ensure proper documentation and audit trail for all receivable transactions
• Assist in month-end closing and revenue reporting.

Key Performance Indicators (KPIs)

• Reduction in Days Sales Outstanding (DSO)
• % of overdue invoices (aging >30/60/90 days)
• Collection efficiency rate
• Invoice accuracy rate
• Turnaround time for issue resolution.

What Success Looks Like in This Role

• Payments are collected on time with minimal escalation
• Strong, professional relationships with hospital finance teams
• Clean and accurate receivables records with minimal discrepancies
• Improved cash flow to support uninterrupted medical logistics operations.

Qualifications & Requirements

• Bachelor’s Degree in Accounting, Finance, or related fields
• 3 - 5 years experience in Accounts Receivable, Credit Control, or similar roles
• Experience working with hospitals, healthcare providers, or logistics companies is an advantage
• Strong understanding of invoicing, reconciliation, and collections processes
• Proficiency in Microsoft Excel and accounting software (e.g., QuickBooks, Sage, or ERP systems)
• High attention to detail and strong organizational skills.

Preferred Skills:

• Experience handling high-volume, transaction-heavy environments
• Familiarity with healthcare billing cycles or donor-funded projects
• Strong stakeholder management and negotiation skills
• Ability to work in a fast-paced, mission-driven environment.

Key Competencies:

• Strong follow-up and persistence (collections-focused mindset)
• Relationship management (especially with hospitals and partners)
• Problem-solving and dispute resolution
• Integrity and accountability
• Ability to prioritize in a time-sensitive operational environment.

Salary
N300,000 - N350,000 monthly.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV / Resume to: team@lifebank.ng using the job title as the subject of the mail.