Director Of Operations at Radisson Hotel Group

Radisson Hotel Group is one of the world's largest and most dynamic hotel groups with seven distinctive hotel brands with more than 1,100 hotels in destinations around the world. Our portfolio of hotel brands includes: Radisson Collection, Radisson Blu, Radisson, Radisson RED, Park Plaza, Park Inn by Radisson and Country Inn & Suites by Radisson.

We are recruiting to fill the position below:

Job Title: Director Of Operations

Location: Ikeja, Lagos
Job type: Full-time

Job Description

• We are currently seeking a Director of Operations to join our vibrant team at Radisson Blu Ikeja, Lagos, Nigeria.
• At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.
• We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
• We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.
• As a Director of Operations at RHG Hotel Group, you are the orchestrator of exceptional experiences. Your role goes beyond executing the masterplan; it's about balancing strategic focus on guest experience, revenue generation, and achieving commercial results.
• Our hotel management team are industry experts and recognized leaders with the ability to prioritize a complex and hands-on workload, and who strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.
• Our Director of Operations enjoy the challenge of running our show. It’s what makes your heartbeat faster!
• You will balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our stakeholders. 
• You will work with Heads of Department to maximize business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements and managing the hotel budget.
• As right hand to the General Manager, you will work proactively to ensure guest satisfaction and the smooth running of the hotel.
• As Director of Operations, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualifications
Qualities We Seek in Our Head of Department: 

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Strong verbal communication skills
• Likes having fun at work.
• Experience in a similar position is beneficial but not essential.

What We Offer

• Our commitment to being a remarkable workplace mirrors our commitment to delivering Memorable Moments.    Joining RHG comes with a range of perks:
• Special rates for team members, their friends, and family at our hotels. 
• Tailored development opportunities for everyone at all levels and all roles 
• A meaningful employment contributing to shared value, a better future, and a sustainable planet. 

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online