Business Manager at FoliXx Hospitality

FoliXx Hospitality a company incorporated under the laws of the Federal Republic of Nigeria with RC Number, RC1518225 and its registered address at 142, Lekki Epe Expressway Elegushi, Ikate Lekki, Lagos State.

Established in 2018, FoLiXx Hospitality provides a sophisticated and contemporary entertainment experience. From renowned themed nightlife events and live performances to exceptional restaurants and special occasions.

We are recruiting to fill the position below:

Job Title: Business Manager

Location: Lekki, Lagos
Employment Type: Full-time

About the Role

• We are seeking a results-driven and commercially minded Business Manager to lead operations at our club, with a strong focus on revenue growth, premium customer experience, and operational excellence.

Key Responsibilities
Sales & Revenue Growth:

• Drive daily, weekly, and monthly revenue targets across all revenue streams (tables, drinks, events, VIP experiences)
• Develop and execute sales strategies to increase bookings, table reservations, and high-value clientele
• Build and maintain strong relationships with VIP guests and high spenders
• Identify upselling and cross-selling opportunities across all touchpoints

Customer Experience & Retention:

• Ensure a world-class, seamless guest experience from entry to exit
• Actively monitor guest satisfaction and resolve issues in real time
• Implement strategies to improve customer retention and repeat visits
• Oversee concierge, hosts, and service teams to ensure service excellence

Operations Management:

• Oversee daily club operations including floor management, reservations, and service flow
• Ensure all operational standards, SOPs, and brand expectations are consistently met
• Coordinate with security, bar, kitchen, and floor teams for smooth execution
• Maintain a high standard of ambiance, cleanliness, and service delivery

Team Leadership & Performance Management:

• Lead, coach, and manage frontline staff including hosts, waitstaff, and supervisors
• Set clear performance expectations and drive accountability across teams
• Monitor staff productivity, appearance, and service quality
• Work closely with HR on recruitment, training, and performance management

Reporting & Business Insights:

• Track and report on sales performance, customer trends, and operational metrics
• Provide actionable insights to improve revenue and efficiency
• Monitor expenses and ensure cost control without compromising experience

Key Requirements
Experience:

• 4–7 years experience in hospitality, nightlife, lounge, or high-end restaurant management
• Strong proven track record in sales growth and customer experience management
• Experience managing high-pressure, fast-paced environments

Skills & Competencies:

• Strong sales and negotiation skills
• Exceptional customer service and relationship management
• Leadership and team management capabilities
• Ability to think commercially and make data-driven decisions

Personality Fit:

• Charismatic, confident, and people-oriented
• Highly proactive with a “take ownership” mindset
• Passionate about nightlife, entertainment, and premium experiences.

Salary
N700,000 per month.

Application Closing Date
31st May, 2026.

How to Apply
Interested and qualified candidates should send their CV to: hr@folixxhospitality.com using the job title as the subject of the email.