Protection Monitoring and CBP Officer at Danish Refugee Council (DRC)

Danish Refugee Council (DRC) is a Danish international non-governmental organisation, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people all over the world. DRC is present in more than 30 conflict territories around the world assisting displaced people with shelter, food, income-generating activities, and a wide range of other assistance. It is of utmost importance for DRC to work in compliance with the DRC Accountability and Quality Management system and national legislations. Smooth, reliable and effective operational systems are preconditions for DRC to maintain its position as a trustworthy and reliable partner for our donors and an accountable organisation towards our beneficiaries.

We are recruiting to fill the position below:

Job Title: Protection Monitoring and CBP Officer

Location: Damasak, Borno

Overall Purpose of the Role

• The Protection Monitoring & Community‑Based Protection (PM/CBP) Officer plays a central role in DRC’s protection programming at the LGA level. The position ensures the effective implementation of protection monitoring, community‑based protection, and early warning systems across displacement‑affected communities.
• The Officer is responsible for coordinating, supervising, and technically guiding local partner PM/CBP Assistants (from FRAD, CATAI, and other partners as relevant), ensuring harmonized methodologies, high‑quality data collection, and consistent community engagement.
• The Officer acts as the primary field focal point for Community‑Based Protection Structures (CBPS), supporting them to identify risks, strengthen self‑protection mechanisms, develop community action plans, and escalate alerts.
• The role bridges community‑level insights with DRC’s protection analysis system by conducting FGDs, KIIs, household surveys, and protection incident documentation, and by drafting timely alerts, trend analyses, and impact reports on CBPS engagement.
• The PM/CBP Officer ensures strong collaboration with the PM/CBP Team Leader (line manager), the PM/CBP Specialist (technical supervisor), and the PIM Specialist (technical supervisor for data quality and analysis).
• The Officer also works closely with DRC’s PIM officers, PSS/CM, GBV/CM, Legal/HLP, and MEAL teams to ensure safe referrals, integrated service delivery, and coordinated protection responses.
• Additionally, the PM/CBP Officer contributes to awareness‑raising, community sensitization, and light EMAP implementation with CBPS and partner staff, reinforcing gender‑transformative dialogue and community‑led protection initiatives.
• The role requires extensive field presence, strong coordination with local partners, and continuous engagement with community leaders, government actors, and humanitarian stakeholders.

Job Responsibilities
Data Collection & Protection Monitoring:

• Conduct FGDs, KIIs, and protection incident documentation following established protection standards and ensure to document all of them
• Support partners who are conducting Household surveys and step in when required to.
• Support protection trend analysis on community-based protection structure feedback and work closely with PM teams on weekly updates, alerts, and key protection reports to the Protection Team Leader/PIM officers/PIM specialists.
• Supervise partner PM/CBP Assistants to ensure quality and adherence to SOPs and ensure FGD/KII reports are written regularly by partners and by itself to fill the quarterly PM reports as MoV
• Provide LGA feedback and impact report on the engagement of CBPS
• Assist in conflict analysis and early warning system development, identifying risks in displacement communities and CBPS initiatives.
• Draft weekly alerts, monthly PM reports, and ad‑hoc incident briefs.
• Verify incidents and escalate critical alerts within 24–48 hours.
• Ensure data protection and confidentiality.
• Support PIM officers and PIM Specialists with data cleaning, analysis, and dashboard updates.
• Analyze CBP meeting data and Draft quarterly CBPS engagement impact reports (2–3 pages).

Community Engagement & Capacity Building:

• Facilitate awareness-raising sessions on protection risks, human rights, and safety protocols, among others
• Organize training sessions for local authorities and community protection actors at LGA level to strengthen their ability to respond to protection issues.
• Work closely with CBPS to develop community action plans and ensure an effective feedback mechanism for displaced communities, and support in framing CBPS initiatives at LGA level with validation of the CBP/PM TL and CBP/PM Specialist.
• Ensure that displaced communities and CBPS structures receive timely updates on protection risks through regular meetings and information-sharing mechanisms, and ensure that their self-protection mechanisms are reported, adapted, and supported.
• Help harmonize peacebuilding, community protection initiatives, and durable solutions strategies to improve sustainability and accountability by facilitating some key community-based protection/peacebuilding meetings in different hubs identified by CBPS to ensure impact and sustainability.
• Serve as the primary DRC focal point for CBPS.
• Support CBPS to identify risks, document concerns, and develop action plans.
• Facilitate monthly CBPS review meetings.
• Coach CBPS on protection principles, PFA, safe referrals, gender equality, and early warning.
• Map CBPS structures and community referral pathways.
• Integrate CBPS feedback into PM analysis and advocacy

Train CBPS on:

• Protection principles, PFA, Safe referrals, Gender equality, Early warning mechanisms, Basic mediation and community dialogue
• Support CBPS in mapping risks, self‑protection strategies, and referral pathways.
• Ensure CBPS feedback is integrated into PM analysis and advocacy products.
• Strengthen linkages between CBPS and government actors (Women Affairs, NHRC, NAPTIP).

Awareness‑Raising & Light EMAP Implementation:

• Lead/Co‑facilitate awareness sessions on protection risks, GBV mitigation, child labour, PSEA, and referrals, etc.
• Support CBPS and partner staff to deliver simplified EMAP modules and facilitate EMAP modules regularly, even if lighter than a full EMAP with CBPS.
• Facilitate gender‑segregated discussion groups using adapted EMAP tools.
• Coordinate with GBV/CM roving officers and GBV/CM specialists for quality assurance.
• Document attendance, discussion points, and follow‑up actions.
• Ensure sessions follow AGD, Do‑No‑Harm, and safe programming principles.
• Ensure EMAP sessions are supported by the GBV/CM roving officer and GBV/CM specialist remotely, and do not replace GBV case management with field visits
• Document EMAP attendance, discussion points, and follow‑up actions.

Coordination & Supervision:

• Ensure proper implementation of CBP activities by supervising local teams and partner staff in field locations and supporting CBPS to develop their own capacities
• Represent DRC in LGA-level protection meetings and coordination spaces.
• Provide guidance, supervision, and coaching to PM/CBP Assistants/volunteers/partners staff involved at the LGA level and ensure proper documentation of PM/CBP and all related protection activities in the LGA.
• Support protection mainstreaming by strengthening AAP (Accountability to Affected Populations) initiatives, including feedback and complaint mechanisms such as help desks and mobile desks.
• Provide a CBPS mapping in the LGA and a partner's referrals pathways at the LGA level to facilitate referrals and other needs
• Provide daily supervision and coaching to partner PM/CBP Assistants.
• Ensure partners use DRC tools, SOPs, and reporting standards.
• Conduct monthly joint field missions with partners and technical supervisors.
• Represent DRC in LGA‑level coordination forums.
• Collaborate with PSS/CM, GBV/CM, Legal/HLP teams for referrals.
• Be in charge of drafting alerts, incident reports, and community feedback summaries, and support local partners in giving you key informations
• Provide daily supervision and coaching to PM/CBP Assistants from FRAD, CENCEX, GISCOR, CATAI, PHI, and others.
• Conduct weekly coordination meetings with partner teams.
• Ensure partners follow DRC SOPs, tools, and ethical standards.
• Collaborate with PSS/CM, GBV/CM, Legal/HLP teams for safe referrals.
• Participate in RRM deployments as the protection focal point.

Protection Mainstreaming & AAP:

• Support the establishment and functioning of feedback and complaint mechanisms (help desks, mobile desks, suggestion boxes).
• Ensure communities receive timely feedback on actions taken.
• Promote inclusion of women, youth, older persons, and persons with disabilities.
• Apply Do‑No‑Harm, conflict sensitivity, and safe programming principles.

Data Protection & Ethics:

• Ensure informed consent for all data collection.
• Ensure safe identification and safe referrals.
• Ensure secure storage of data in Kobo/SharePoint.
• Ensure no raw data is shared externally.
• Ensure compliance with DRC’s data protection SOPs.            

Safety & Access:

• Conduct safety risk assessments before field visits.
• Coordinate movement plans with the Safety Unit.
• Suspend activities when safety thresholds are exceeded.
• Report safety incidents immediately.

Professional Competencies & Qualifications
Education & Technical Expertise:

• Bachelor’s Degree (in process or completed) in Social Sciences, Psychology, Human Rights, Peacebuilding, or related field.
• Minimum of 3 years experience in community-based protection and humanitarian protection response.
• Experience working with displaced communities, refugees, and host communities.
• Familiarity with community engagement tools, CBP methodologies, and durable solutions approaches.

Key Skills:

• Strong facilitation and training skills.
• Good report writing and data analysis abilities, especially on MEAL impact reports, but also on protection reports.
• Knowledge of community-based protection mechanisms and conflict-sensitive programming.
• Ability to conduct protection trend analysis using monitoring dashboards/community feedback and different types of tools.
• Proficiency in Microsoft Office, data collection tools, and protection reporting frameworks.
• Experience supervising partner staff or volunteers.
• Experience conducting FGDs, KIIs, and incident documentation.
• Experience working with CBPS or community structures.
• Strong understanding of protection principles and safe referrals.
• Ability to conduct trend analysis and draft analytical reports.
• Proficiency in Kobo, ODK, Excel, and basic data visualization.
• Strong facilitation and training skills.

Behavioral Competencies:

• Strong interpersonal and communication skills.
• Ability to work independently while ensuring collaboration across teams.
• High level of confidentiality, respect, and non-discriminatory attitude.
• Strong problem-solving skills and ability to manage dynamic protection concerns.

Languages: 

• Fluency in Hausa/and any other languages spoken (written and spoken)
• Proficiency in English (written and spoken)
• Period or upon request.

Application Closing Date
16th April 2026, at midnight (GMT time).