Receptionist at Fadac Resources and Services Limited

Fadac Resources and Services Limited - We provide businesses with human capital solutions that can help improve oral performance while reducing employment practice risk.We can assist organization no matter how large or small to establish, outsource and trouble shoot any human resources functions/ challenges Our believe is that people are the greatest asset in the organization regardless of the business size, industry and market share. We provide the best professionals backed with solid years of experience and knowledge, and their job is to integrate solutions for your business needs.

We are recruiting to fill the position below:

Job Title: Receptionist

Location: Lagos

Job Objective

• To serve as the first point of contact and the professional face of Our Client, creating a welcoming and positive impression for all visitors, clients, and employees.
• The Receptionist/Admin Officer is responsible for managing the front desk, handling telephone communications, and providing administrative support to ensure the smooth and efficient operation of the head office.
• This role embodies the company's brand and values through every interaction, while contributing to a well organized and professional workplace environment.

Duties and Responsibilities
Front Desk & Reception Management:

• Serve as the first point of contact for all visitors, clients, and guests, welcoming them professionally and warmly in alignment with Our client' brand values.
• Manage the reception area, ensuring it is always clean, organized, and professionally presented.
• Operate the telephone switchboard, answering, screening, and directing calls promptly and courteously.
• Take accurate messages and ensure they are delivered to the appropriate recipients in a timely manner.
• Respond to general inquiries from visitors and callers, providing accurate information or directing them to the appropriate contact.

Visitor & Guest Management:

• Register all visitors upon arrival, issue visitor badges, and maintain the visitor log in compliance with security protocols.
• Notify employees promptly when their guests arrive.
• Ensure visitors are comfortable while waiting, offering refreshments as appropriate.
• Coordinate meeting room bookings and prepare meeting spaces for internal and external meetings, including setup of equipment, materials, and refreshments.

Administrative Support:

• Provide general administrative support to the Administration Lead and the wider team as required.
• Assist in the coordination of office supplies and stationery, including monitoring stock levels and raising requisitions for replenishment.
• Support the coordination of staff welfare initiatives, including refreshments, snacks, and break area maintenance.
• Assist with document preparation, photocopying, scanning, binding, and filing.
• Maintain an organized filing system for administrative records and documents.
• Support the coordination of company events, town halls, and meetings, including logistics and attendee management.

Office Maintenance & Coordination:

• Monitor and report any facility issues (lighting, air conditioning, plumbing, cleaning) to the Administration Lead for prompt resolution.
• Liaise with cleaning staff to ensure the reception and common areas are maintained to high standards.
• Coordinate with the security team at the front desk to ensure seamless visitor management and access control.
• Assist in monitoring office consumables (water, refreshments, toiletries) and raising requests for replenishment.

Communication & Correspondence:

• Draft and distribute internal communications and announcements as directed by the Administration Lead.
• Receive and relay information accurately between departments and external parties.

Quality, Health, Safety & Environment (QHSE) Support:

• Assist in emergency evacuation procedures, including knowing the evacuation plan and guiding visitors during drills or actualemergencies.
• Report any safety hazards or incidents observed in the reception or common areas immediately.
• Maintain awareness of fire exits, assembly points, and first aid kit locations.
• Support the Administration Lead in coordinating HSE-related administrative tasks as required.

Data Entry & Record Keeping:

• Assist with data entry tasks as assigned, ensuring accuracy and attention to detail.
• Maintain records of meeting room bookings, visitor logs, and courier registers.
• Support the HR and Administration teams with filing and documentation as needed.

Brand Ambassadorship:

• Embody the Sunbeth Energies brand values in all interactions, demonstrating professionalism, courtesy, and a positive attitude.
• Present a professional appearance in line with company dress code and grooming standards.
• Represent the company positively to all external visitors and callers.

Requirements

• Bachelor's Degree or Higher National Diploma (HND) in any discipline. A degree in OfficeTechnology Management, Secretarial Studies, Business Administration, or related field is anadvantage.
• Professional certifications in front office management, customer service, or secretarial studies are an addedn advantage.
• 2-4 years of experience in a receptionist, front desk, or administrative support role.
• Experience in the Oil & Gas, Energy, or professional services sector is an advantage.
• Experience in a fast-paced corporate environment with high-volume visitor and telephone traffic ispreferred.

Skills and Competencies:

• Ability to present a polished, professional appearance and maintain a warm, welcoming, and courteous demeanor at all times, serving as the positive face of the organization.
• Strong commitment to providing exceptional service to visitors,callers, and employees, anticipating needs and responding with patience and a helpful attitude.
• Excellent verbal and written communication skills, with the ability to interact professionally and confidently with individuals at all levels, including executives, clients, and external partners.
• Proficiency in managing multi-line telephone systems with proper telephone etiquette, including clear articulation, active listening, and accurate message-taking.
• Strong ability to manage multiple tasks simultaneously, prioritize competing demands, and maintain composure in a busy reception environment.
• Capability to handle simultaneous interruptions (phone calls, visitors, inquiries) while maintaining accuracy and professionalism.
• Meticulous attention to detail in visitor registration, message-taking, courier logging, and other record-keeping tasks to ensure accuracy and compliance.
• Proficiency in providing general administrative support, including photocopying, scanning, filing, data entry, and document preparation.
• Competence in using Microsoft Office Suite (Word, Excel, Outlook) and ability to learn and operate office equipment (printers, copiers, scanners, switchboard systems).
• Ability to handle unexpected situations calmly, find solutions to routine issues, and escalate appropriately when necessary.
• Understanding of the need for confidentiality and discretion when handling sensitive information or overhearing private conversations.
• Commitment to representing the Sunbeth Energies brand positively in every interaction, embodying the company's values and professional standards.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: favour.a@fadacresources.com using the Job title as the subject of the mail.