Senior Change Manager / Head of Change Management at Alfred and Victoria Associates

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer's needs. The three major arms are: Consulting, Recruitment and Training.

Alfred & Victoria Associates has become one of the most sought after Human Capital Development Organization in recent times. She is fast becoming the distinguished strategic partner required in all sectors of the economy, and also in the fast growing world of outsourcing which is now in huge demand in all profession.

We are recruiting to fill the position below:

Job Title: Senior Change Manager / Head of Change Management

Location: Lagos
Employment Type: Full-time

Job Summary

• Design, Lead and Execute the enterprise-wide change initiatives across integrated cross-functions to ensure successful adoption of strategic transformation programs through structured and systemic change management approaches that enable people readiness, behavioral shift, and sustainable performance outcomes.
• This includes onsite and field change management coverage (Pan-Nigeria).

Job Responsibilities

• Develop and implement a holistic change management strategy aligned to business transformation goals
• Establish enterprise-wide change frameworks, methodologies, and governance models, that ensures consistency of change practices across Manufacturing, Supply Chain, Commercial and support functions.
• Engage and manages all stakeholders’ engagement & leadership alignment across all BU & Functions
• Conduct detailed change impact assessments across business units
• Identify the stakeholder groups, risks, and readiness levels
• Develop and execute comprehensive change plans (communication, engagement, training, reinforcement). Oversee the implementation of new technology, processes and systems within the business.
• Develop and drives change adoption & sustainability, tracks change success metrics (adoption, usage, behavior change). Monitor progress and adjust interventions in real time
• Embed change into culture, processes, and performance systems
• Align change initiatives with operating model transformation (processes, governance, structure)
• Design and deliver clear, compelling, and consistent communication strategies
• Translate complex transformation initiatives into simple, relatable messaging
• Ensure employees understand the “why, what, and how” of change
• Capability building and training through capability gaps identification and design targeted learning interventions
• Enable managers to act as change leaders and coaches, drive adoption through on-the-job support and reinforcement mechanisms
• Identify and mitigate change-related risks and resistance points
• Capture lessons learned and continuously improve change practices.

Key Performance Indicators

• Change adoption and utilization rates
• Employee engagement and readiness scores
• Speed and effectiveness of transformation delivery
• Reduction in resistance and change-related risks
• Business performance improvements linked to change initiatives.

Requirements
Education:

• Minimum requirement: Bachelor's Degree in Business, HR, Strategy, or related fields
• Added advantage: Relevant post graduate degree (MBA, MSc) will be an added advantage.

Experience:

• Minimum requirement: 8–12+ years of experience in change management, transformation, or organizational development
• Proven experience driving enterprise-wide transformation programs
• Experience within manufacturing, FMCG, or commercial environments is highly preferred
• Certification in Change Management (e.g., Prosci) is an advantage.

Key Competency Requirement:

• Expertise in change management methodologies (e.g., Prosci, ADKAR)
• Organizational design and transformation experience
• Knowledge of manufacturing and commercial operations
• Data-driven decision-making and change analytics
• Digital transformation and technology adoption
• Stakeholder influence and relationship management
• Strong communication and storytelling skills
• Problem-solving and analytical thinking
• Emotional intelligence and resilience.

Application Closing Date
Not Specified.