ICT Personnel at Domeo Resources International

Domeo Resources International (DRI) is a prolific organisation which proffers HR and Management Consultancy solutions premised on excellence and innovation. DRI analyses various organisational problems, develops improvement plans, deploys those plans and monitors the plans to ensure improved organisational performance.

We are recruiting to fill the position below:

Job Title: ICT Personnel

Location: Ozubulu, Anambra
Employment Type: Full-time

Main Function

• The ICT Personnel is responsible for managing and maintaining the organization’s information and communication technology systems to ensure efficient and secure operations.
• The role involves providing technical support, maintaining hardware and software systems, troubleshooting issues, and ensuring optimal network performance.
• The ICT Personnel must be proactive, detail-oriented, and capable of supporting business operations through a reliable IT infrastructure.

Role Responsibilities
System Administration and Maintenance:

• Install, configure, and maintain computer systems, software, and networks.
• Monitor system performance and ensure systems are running efficiently.
• Perform regular system updates, backups, and security checks.

Technical Support:

• Provide first-level technical support to staff on hardware and software issues.
• Troubleshoot system and network problems, diagnosing and solving faults.
• Respond promptly to IT support requests and ensure minimal downtime.

Network Management:

• Maintain and monitor network infrastructure, including LAN, WAN, and internet connectivity.
• Ensure network security and data protection measures are in place.
• Assist in the setup and maintenance of routers, switches, and firewalls.

Hardware and Software Management:

• Install and maintain computer hardware such as desktops, laptops, printers, and scanners.
• Manage software installations, licensing, and upgrades.
• Ensure proper inventory and tracking of IT equipment.

Data Management and Security:

• Ensure regular data backups and recovery procedures are implemented.
• Maintain confidentiality, integrity, and availability of organizational data.
• Implement cybersecurity measures to protect against threats and breaches.

POS and Business Systems Support:

• Support and maintain POS systems and other business applications.
• Ensure all systems used for operations are functioning effectively.
• Report and escalate system issues when necessary.

Compliance and Documentation:

• Adhere to IT policies, procedures, and best practices.
• Maintain accurate documentation of systems, processes, and troubleshooting activities.
• Support IT audits and compliance checks when required.

Collaboration and Support:

• Work closely with other departments to understand and meet their IT needs.
• Provide training and guidance to staff on basic IT usage and best practices.
• Support digital initiatives and improvements within the organization.

Workplace Organization:

• Ensure all IT equipment is properly organized, secured, and maintained.
• Maintain a clean and safe working environment for IT infrastructure.

Experience/Qualification

• Minimum of OND / HND / B.Sc. in Computer Science, Information Technology, or related field
• 1–3 years of experience in an ICT support or similar role
• Experience in managing networks and IT systems is an advantage
• Basic certification (e.g., CompTIA A+, Network+) is an added advantage
• Hands-on experience with hardware and software troubleshooting

Competencies / Skills:

• Proficiency in computer systems, networking, and troubleshooting
• Knowledge of operating systems (Windows, Linux) and basic server management
• Familiarity with networking concepts (TCP/IP, routers, switches)
• Basic knowledge of cybersecurity principles
• Proficiency in Microsoft Office and common business software
• Strong problem-solving and analytical skills
• Good communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively

Behavioural Qualities / Other Competences:

• High level of integrity and professionalism
• Strong sense of responsibility and accountability
• Attention to detail and accuracy
• Ability to work independently and within a team
• Proactive and solution-oriented mindset
• Good organizational and time management skills

Application Closing Date
20th April, 2026.

Method of Application:
Interested and qualified candidates should forward their CVs and cover letters to: recruitment@domeoresources.org using "ICT Personnel – Ozobulu" as the subject of the email.

Note: Only shortlisted candidates will be contacted.