Field Engineer at Tizeti Network Limited

Tizeti Network Limited (wifi.com.ng) is a fast growing NCC licensed internet service provider and top provider of Unlimited internet in Nigeria as well as West Africa Countries. Our services are reliable, affordable and available in various packages to suit the needs of our customers. We also provide excellent customer support to ensure that our clients have a seamless internet experience.

We are recruiting to fill the position below:

Job Title: Field Engineer

Location: Lagos
Employment Type: Full-time

Job Summary

• We are looking for a proactive and technically skilled Field Engineer to support the installation, maintenance, and troubleshooting of our network infrastructure.
• The ideal candidate will be responsible for handling on-site technical operations, ensuring service reliability, and delivering excellent customer experience.

Key Responsibilities

• Carry out on-site installation of network equipment (routers, ONTs, switches, etc.)
• Troubleshoot and resolve customer connectivity issues efficiently
• Perform preventive and corrective maintenance on network infrastructure
• Diagnose faults across fiber, wireless, and IP networks
• Ensure timely resolution of tickets assigned from NOC or support teams
• Conduct site surveys and provide technical recommendations
• Escalate complex issues with accurate reporting and documentation
• Ensure compliance with HSE and operational procedures
• Provide customer education during and after installations

Requirements

• Candidates should possess a Second Class Upper Division OND/HND/B.Sc in Engineering, Computer Telecommunications, or related field
• 1–4 years of experience in field support or telecom/network operations is an added advantage
• Basic understanding of networking (IP addressing, routing, DHCP, NAT)
• Experience with fiber and wireless installations is an advantage
• Ability to troubleshoot under pressure and meet SLAs
• Good communication and customer service skills

Preferred Skills:

• Experience working with ISPs or telecom providers
• Familiarity with Mikrotik, Ubiquiti, or similar devices
• Knowledge of FTTH and GPON networks
• Ability to work independently in the field

What We Offer

• Competitive salary
• Hands-on experience across diverse network environments
• Career growth opportunities
• Supportive and performance-driven team

Application Closing Date
10th May, 2026.

How to Apply
Interested and qualified candidates should their CV to: emmanuel.gbassi@tizeti.com using the Job Title as the subject of the mail.