Cluster Head, North Central & Northwest at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Cluster Head, North Central & Northwest

Job Ref ID: 80448465A-0001
Location: Karkasara Way, Kano
Job type: Full time

Job Description

• To implement, enable, scale, entrench and commercialise the Enterprise Direct value propositions in country in collaboration with all Segments, Sectors, Client Solutions, Engineering, Innovation teams and country stakeholders through the client engagement platforms Lead a team of Business Bankers in a cluster to manage tier 2 customers by carrying out the following: Onboarding new enterprise banking Customers, Proactive relationship management engagement Dormant accounts reactivation Cross sell the bank’s products and services to existing customers.
• Handling of customers complaint Improve customer experience and grow the bank’s share of wallet by proactively engaging the customer via telephone/email/web chat for more pocket share.

Qualifications

• First Degree Field of study: Business Commerce
• Certifications or professional Memberships Qualifications in data science or financial management will be considered. A post graduate qualification will be an advantage.
• 15 -18 years' extensive experience in Business Banking including strategy and market development, the design and development of client value propositions; identifying key drivers of income and cost lines.
• Experience in successfully growing the client base, managing and growing a balance sheet and income statement.
• Experience in deploying solutions (and new solutions) into new markets and territories. Should have strong background in managing a business and Digital Platform businesses.

Behavioural Competencies:

• Articulating Information
• Challenging Ideas 
• Convincing People 
• Directing People
• Examining Information 
• Exploring Possibilities
• Generating Ideas
• Interpreting Data.

Technical Competencies:

• Effective Business Communication
• Presentation Skills Competency Description: 
• Understanding and Influencing Customer Value Proposition 
• Customer Understanding (Business Banking)
• Process Governance .

Application Closing Date
Not Specified. 

Method of Application
Interested and qualified candidates should:
Click here to apply online