Service Fulfilment Engineer at a Telecommunication Company - Glone General Merchandize

Glone General Merchandize - Our client, a Telecommunication Company, is recruiting to fill the position below:

Job Title: Service Fulfilment Engineer

Location: Abuja / Lagos / Kano / Port Harcourt - Rivers / Ibadan - Oyo
Employment Type: Full-time
Department: Technical Services & Operations
Employment Type: Permanent

Job Summary

• We are looking for a Service Fulfilment Engineer to handle the installation, configuration, and activation of customer services (Internet, Voice, and Video).
• You will ensure seamless service delivery, troubleshoot issues, and provide excellent customer experience.

Key Responsibilities

• Install and activate customer services (Fiber & Wireless)
• Configure and test routers, switches, IP phones, and other devices
• Troubleshoot network and connectivity issues
• Work with internal teams (NOC, Customer Care, Infrastructure) to deliver services efficiently
• Maintain accurate installation records and documentation
• Ensure installations meet quality, safety, and performance standards
• Support enterprise network deployments (remote and on-site)
• Maintain tools, equipment, and company assets
• Mentor interns and support team development
• Provide timely updates and support to customers

Requirements

• B.Sc. in Computer Science, Engineering, or related field
• 1–2 years experience in telecoms, ISP, or IT environment
• Basic knowledge of networking (LAN/WAN, TCP/IP, DHCP, DNS)
• Familiarity with fiber and wireless technologies
• Ability to configure routers and switches
• Strong troubleshooting and problem-solving skills
• Proficiency in Microsoft Office
• Cisco certification or similar
• Experience with network installations and structured cabling

Key Skills

• Customer-focused
• Attention to detail
• Strong communication
• Proactive and team-oriented.

Application Closing Date
30th April, 2026. 

How to Apply
Interested and qualified candidates should send their CV in PDF to: ggmerchandize@gmail.com using the job title as the subject of the mail.

Note
Submit the following information in the body of the email to help us determine your alignment with the job requirements:

• Current Salary (Net).
• Expected Salary (Net).
• Annual Net Salary.
• Notice Period.
• Age / Date of Birth.