Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organization that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters, and exclusion from healthcare. Médecins Sans Frontières provides assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict. They do so irrespective of race, religion, creed, or political convictions.
In collaboration with the Project Coordinator and under the technical supervision of the Safeguarding Supervisor / Safeguarding (SG) Coordinator, the Safeguarding Officer supports the implementation of Médecins Sans Frontières (MSF)’s Safeguarding framework and Behavioural Commitments at the project level.
The role contributes to abuse prevention and the promotion of ethical conduct through awareness activities, context analysis, identification of risks and barriers to reporting, and strengthening of safe and accessible feedback and complaint mechanisms.
The Safeguarding Officer promotes a safe environment for staff, patients, partners, and communities in line with MSF values and principles.
Main Duties and Responsibilities
Prevention & Awareness:
Conduct awareness sessions for MSF staff (national and international), Ministry of Health (MoH) staff, and suppliers on:
MSF Behavioural Commitments
Abuse prevention (sexual exploitation and abuse, harassment, discrimination, power abuse)
Individual and institutional responsibilities
Reporting procedures and available complaint mechanisms
Sensitize patients, caretakers, and community representatives on:
Their rights and expected behaviour when accessing MSF services
Expected behaviour of MSF and MoH staff
How and where to safely raise concerns
Context & Risk Analysis:
Analyse existing sensitivities, knowledge gaps, cultural barriers, and fears related to feedback and complaint mechanisms.
Support safeguarding risk analysis at the project level and contribute to mitigation planning.
Identify obstacles preventing reporting and propose practical improvements.
Map local NGOs or associations working on abuse prevention or sexual harassment (where relevant), in collaboration with the Safeguarding Supervisor/Coordinator.
Reporting & Complaint Mechanisms:
Support the establishment and monitoring of safe, confidential, and accessible complaint channels.
Raise awareness on how to receive complaints in a sensitive and appropriate manner.
Ensure staff understand referral pathways without directly handling case management (unless formally mandated).
Provide regular feedback to the Safeguarding Coordinator on gaps or weaknesses in reporting systems.
Capacity Building:
Facilitate workshops and participatory sessions adapted to project realities.
Contribute to building a culture of respectful and accountable behaviour within the project.
Monitoring & Reporting:
Conduct regular follow-up of safeguarding activities within the project.
Produce monthly activity reports covering:
Awareness sessions conducted
Key themes and concerns raised
Identified risks and barriers
Status of complaint mechanisms
Recommendations for improvement
Collaboration:
Work closely with:
Project Coordinator and Project Medical Referent
HR Team
Community Engagement Teams
MoH counterparts (where relevant)
Safeguarding Officer / Safeguarding Team
Minimum Required Skills and Qualifications
Education:
Bachelor’s degree in Social Sciences, Law, Education, Social Communication, Psychology, or a related field (desirable).
Experience:
Minimum of 1–2 years’ experience in:
Social work, community engagement, safeguarding, or rights-based organizations
Abuse prevention or gender-based violence programming (asset)
Facilitating group discussions or awareness sessions
Humanitarian experience is an asset
Language:
Proficiency in English and Igbo
Knowledge of local languages spoken within the project context is mandatory
Competencies:
Strong facilitation and communication skills
Ability to manage sensitive topics confidentially
Cultural sensitivity and high ethical standards
Ability to work independently and maintain neutrality
Capacity to build trust with staff and communities
Additional Requirements:
Commitment to the values and principles of Médecins Sans Frontières (MSF)
Ability to travel within the project area if required
Preferably, experience working with women’s groups or vulnerable communities (where contextually relevant).
Please note only short-listed candidates will be notified and invited for interview; MSF Belgium takes this opportunity to thank all potential candidates for their application.
Interested and qualified candidates should send their CV, including cover letter, resume and copies of relevant certificates and NYSC certificate/Exemption Letters using the link below
MSF is an equal opportunity employer, both men and women are encouraged to apply.Dual Employment is considered gross misconduct as contained in MSF Belgium Internal Regulations (IR) guideline and hence not acceptable.
Applications should be sent through the indicated channel else application will not be entertained.
Only short-listed candidates will be contacted for the next steps.
MSF reserves the right to cancel any step or whole of the recruitment process at any stage.