IT Technical Consultant at Nathan Claire Group

Nathan Claire Group is a leading Information Technology Consulting company that specializes in services supporting digital transformation. We are committed to delivering innovative solutions and cutting-edge technologies to our clients. As an Information Technology Consultant at Nathan Claire Group, you will have the opportunity to gain hands-on experience and work alongside industry professionals in a dynamic and fast-paced environment.

We are recruiting to fill the position below:

Job Title: IT Technical Consultant

Location: Lagos
Job type: Full time

Role Overview

• We are looking for an experienced and client-focused IT Consultant to join NCG's Consulting & Advisory team.
• In this role, you will serve as a trusted advisor to enterprise clients, helping them navigate digital transformation, improve IT performance, and implement NCG's observability and analytics solutions.
• You will combine deep technical knowledge with strong business acumen to deliver measurable outcomes for clients.

Key Responsibilities

• Lead client engagements across IT consulting and digital transformation mandates.
• Assess clients' current IT environments, identify performance gaps, and develop tailored solution roadmaps.
• Advise clients on observability, monitoring architecture, automation, and operational efficiency.
• Drive the implementation and adoption of NCG's software and solutions at client sites.
• Develop proposals, statements of work, and presentations for prospective and existing clients.
• Act as the primary point of contact for client relationships, ensuring high satisfaction and delivery quality.
• Collaborate with engineering and data teams to ensure solutions align with client needs.
• Contribute to NCG's thought leadership through white papers, case studies, and industry engagements.

Requirements

• Bachelor's Degree in Information Technology, Computer Science, Engineering, Business, or a related field. A Master's degree (MBA or MSc in IT/Technology Management) is strongly preferred.
• 5+ years of progressive experience in IT consulting, technology advisory, or enterprise architecture, with at least 3 years in a clientfacing lead role.
• Deep expertise in enterprise IT architecture including hybrid cloud infrastructure, network architecture, application architecture, and integration patterns.
• Strong working knowledge of observability and monitoring technologies: APM tools (Dynatrace, AppDynamics, New Relic), infrastructure monitoring (Nagios, Zabbix, PRTG), log management (Splunk, ELK), and network performance management.
• Demonstrated experience delivering digital transformation programmes: cloud migration, IT modernisation, ITSM implementation, or AIOps adoption.
• Handson familiarity with ITSM and operational frameworks including ITIL 4, COBIT, and DevOps/SRE principles.
• Experience in financial services, fintech, banking, or telecoms is highly required, with a sound understanding of regulatory and compliance requirements (e.g., PCIDSS, ISO 27001, CBN/CBK guidelines).
• Ability to conduct IT maturity assessments, develop technology roadmaps, and produce boardlevel advisory reports.
• Experience with enterprise integration platforms, middleware, and API management (MuleSoft, WSO2, or similar).
• Relevant professional certifications highly desirable: ITIL 4 Managing Professional or Strategic Leader, TOGAF, AWS/Azure/GCP Solutions Architect, PMP, or CISSP.
• Exceptional stakeholder management skills — comfortable presenting to Csuite executives and managing complex multiparty engagements.
• Proven ability to manage simultaneous client engagements, scope projects, and maintain delivery quality under pressure.

Application Closing Date
5th May, 2026.