Customer Service Officer at TNL Pharmaceutical Company

TNL Pharma Limited is a group of registered companies, with operational basethroughout Nigeria and Corporate Head Offices in Lagos, Nigeria.Established in September 1997, TNL Pharma Limited is a member of the PharmaceuticalManufacturing and Marketing Companies in Nigeria. It is also a member ofseveral trade bodies such as World Trade Organisation (WTO), Nigerian GermanTrade Delegation and Nigerian Turkish Chamber of Commerce.Our Manufacturing plants are located in Lagos for both Pharmaceuticals and Neutraceuticals.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Abuja (FCT) 
Employment Type: Full-time

Summary

• We are seeking for a friendly and customer-focused individual to join our sales company as a Customer Service Officer.
• The ideal candidate will handle customer inquiries, resolve complaints, and support the sales team to ensure excellent customer satisfaction and smooth operations.

Key Responsibilities

• Respond promptly to customer inquiries via phone, email, or in person.
• Resolve customer complaints and provide appropriate solutions.
• Support the sales team with order processing and client follow-ups.
• Maintain accurate records of customer interactions.
• Provide information about company products and services.

Requirements

• HND / BSc Degree in any field
• 1 - 2 years’ experience in customer service, preferably in pharmaceutical or medical sales environment.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficient in Microsoft Excel, Word, and other applications.
• Ability to multitask, prioritize, and work under pressure.
• Attention to detail and high level of accuracy in documentation.
• Professionalism and ability to interact effectively with healthcare professionals.
• Knowledge of pharmaceutical products, healthcare systems, or medical terminology is an added advantage.

Application Closing Date
28th April, 2026.

How to Apply
Interested and qualified candidates should send their CV to: tnlrecruitment011@gmail.com  using the Job Title as the subject of the mail.