Coordinator, Operations and Administration at Nile University of Nigeria

Founded in 2009, Nile University is a private multidisciplinary university based in Abuja, and a proud member of Honoris United Universities since 2020. Nile University currently has over 40 undergraduate programmes and more than 50 postgraduate programmes spread across eight best- in-class faculties, in the College of Health Sciences, Law, Science, Computing Studies, Engineering, Environmental Sciences, Management Sciences, and Arts & Social Sciences.

We are recruiting to fill the position below:

Job Title: Coordinator, Operations and Administration

Location: Lagos
Employment Type: Full-time

Job Summary

• We are currently looking to engage a highly competent and result-oriented Coordinator, Operations and Administration (Lagos) with strong personal & professional integrity to join our dynamic team.

Responsibilities

• The Coordinator, Operations and Administration will be responsible for ensuring the smooth, efficient, and professional day-to-day running of the Nile University Nile Online Lagos Branch.
• The role serves as the central operational hub of the branch, coordinating administrative functions, student-facing services, facility management, vendor relations, and logistical support to enable seamless delivery of online and hybrid academic programmes from the Lagos location.

He/she is expected to:

• Oversee and coordinate the day-to-day administrative and operational activities of the Nile Online Lagos Branch, ensuring alignment with university-wide policies, procedures, and service standards.
• Act as a communication bridge between Lagos-based students and staff and the main campus teams, ensuring that information, updates, and requests flow accurately and promptly in both directions.
• Coordinate with the HR Department on staff-related administrative matters at the branch, including leave records, attendance monitoring, and onboarding documentation for Lagos-based staff.
• Support external stakeholder engagement at the branch level, including receiving official visitors, coordinating meetings, and maintaining the professional image of the University at all times.
• Assist with the planning and execution of branch-level events, including student activities, open days, partner visits, and promotional activities for Nile Online programmes.
• Serve as the primary point of contact for all operational, administrative, and logistical matters at the Lagos branch, liaising with relevant departments at the Abuja main campus as required.
• Maintain an organized, functional, and professionally presented branch environment, ensuring that facilities, equipment, and common areas are always fit for purpose.
• Manage student registration, enrolment documentation, and record-keeping at the branch level, ensuring all records are accurate, up to date, and consistent with the central HRIS and student management systems.
• Coordinate with the main campus Academic Affairs and Student Services teams to ensure that Lagos-based students receive consistent access to academic support, examination scheduling, and results processing.
• Support the onboarding of new students at the Lagos branch, including orientation, ID issuance, system access, and familiarization with Nile Online platforms.
• Prepare administrative reports, activity summaries, and operational updates for submission to the Head of Branch and relevant Abuja-based stakeholders.
• Manage vendor relationships at the branch level, including office supplies, facility maintenance contractors, security, and cleaning services, ensuring value for money and timely service delivery.
• Coordinate with the IT and Learning Technology teams to ensure that all technology infrastructure at the branch — including internet connectivity, video conferencing equipment, computers, and LMS access points — is functional and promptly serviced when required.
• Serve as the first-line reporter of facility and IT issues, logging incidents and following up to ensure timely resolution in collaboration with the relevant support teams.
• Prepare and submit periodic operational and administrative reports to the Head of Branch covering student numbers, facility status, vendor performance, budget utilization, and any operational issues.

Qualifications & Experience

• A Bachelor’s degree in Business Administration, Public Administration, Management, Social Sciences, or a related discipline.
• Minimum of Four (4) years’ relevant experience in an administrative, operations coordination, or office management role, preferably within a university, educational institution, or professional services organization.
• Demonstrated experience managing student-facing services, office operations, or multi-stakeholder coordination in a structured institutional environment is an advantage.
• Strong organizational and administrative skills with the ability to manage competing priorities and maintain accurate records.
• Excellent interpersonal and communication skills with the ability to engage effectively with students, staff, vendors, and external stakeholders.
• Ability to work independently with minimal supervision, take initiative, and manage the branch’s day-to-day operations responsibly.
• Familiarity with Lagos-based operations and the local regulatory environment is an added advantage.
• Possession of, or active progress towards, a relevant professional qualification in administration or management (e.g., ICSAN, NIM) is an advantage.

Application Closing Date
20th May, 2026.