Customer Service Consultant at Emador Nigeria Integrated Resources

EMADOR Nigeria Integrated Resources is a dynamic, multi-sector business dedicated to delivering innovative and reliable solutions across the energy, real estate, and general trading industries. The company specializes in solar energy sales and services, providing sustainable and cost-effective power solutions to homes and businesses.

We are recruiting to fill the position below:

Job Title: Customer Service Consultant

Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• Our customer service department is actively looking for a talented and experienced Customer Service Consultant to join our team.

Responsibilities

• Understanding the client's needs and requirements.
• Asking personal details from the clients.
• Identifying client’s concerns and queries.
• Explaining products and services offered by the company.
• Taking orders from the clients.
• Processing bills and payments.
• Resolving any complaints and issues.
• Answering all the questions faced by the clients via phone or email.
• Offering excellent customer service and ensuring customer satisfaction.
• Maintaining a detailed record of the client's complaints.
• Assisting in hiring and training new employees.
• Performing some managerial tasks as and when required.
• Maintaining a healthy relationship with the clients.
• Maintaining customer database for future reference.
• Providing effective assistance during high-volume calls.
• Adhering to all the rules and regulations of the company.
• Staying up to date with the latest trends in the customer service industry.

Requirements

• Excellent verbal and written communication skills.
• Good data entry skills.
• Exceptional decision-making abilities.
• Ability to meet deadlines.
• Proficiency in Microsoft Office Tools.
• Excellent ability to manage multiple tasks simultaneously.
• Good interpersonal and time management skills.
• Ability to handle different personalities.
• Outstanding organizational skills.
• Ability to deliver excellent customer service.
• Good problem-solving abilities.
• Working in a team environment or independently.
• Hardworking and passionate individual.

Salary
N150,000 - N200,000 per month. 

Application Closing Date
19th May, 2026. 

How to Apply
Interested and qualified candidates should send their CV to: integratedresourcesemadorniger@gmail.com using the job title as the subject of the mail.