Client Onboarding Specialist at Emador Nigeria Integrated Resources

Emador Nigeria Integrated Resources is a dynamic, multi-sector business dedicated to delivering innovative and reliable solutions across the energy, real estate, and general trading industries. The company specializes in solar energy sales and services, providing sustainable and cost-effective power solutions to homes and businesses.

We are recruiting to fill the position below:

Job Title: Client Onboarding Specialist

Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• We are seeking an enthusiastic and tech-savvy Customer Onboarding Specialist to join our dynamic team.

Responsibilities

• Act as the primary contact for new customers, answering questions, handling objections, and keeping them engaged.
• Advocate for customers by capturing and sharing feedback.
• Proactively contact customers at the first sign of trouble to improve trial conversions.
• Monitor setup progress on accounts and provide guidance on next steps.
• Demonstrate or troubleshoot features through scheduled calls or video meetings.
• Work with the Customer Education team to set up automated outreach and create helpful collateral.
• Review new job postings to provide constructive feedback based on guidelines.

Requirements

• Bonus points for experience in Customer Onboarding, SaaS industry, or Recruiting.
• Proficiency with CRM, Customer Success, or Help desk tools.
• A track record of hitting objectives and embracing new challenges.
• Tech-savvy with the ability to quickly learn new products and explain them to others.
• Analytical and creative in finding solutions for customers.
• Excellent communication skills, both verbal and written.
• Ability to prioritize, multitask, and manage time effectively.
• Passionate about improving processes and delivering a fantastic customer experience.

Salary
N100,000 - N150,000 per month. 

Application Closing Date
20th May, 2026.