Paga is a licensed financial services company and a leading payments company in Nigeria with a massive transformative purpose - to make it simple for one billion people to access and use money. It was founded on the simple belief that the ubiquity of mobile phones can be leveraged in building an ecosystem that enables people to digitally send and receive money and creating simple financial access for everyone.
The Enterprise Risk Manager will be responsible for supporting the head in the development, re-design, implementation and maintenance of the risk management framework within Paga in line with the company’s strategic plans and its 3rd party activities.
This includes developing and maintaining detailed risk management policies and processes and working with key business stakeholders to facilitate the embedding of these across the organization.
The Risk Manager will also be responsible for the ongoing review and challenge of risk framework effectiveness and the implementation of risk management best practice.
Primary Responsibilties
Managing Relationships:
Provide support to key business stakeholders in implementing the risk framework
Work closely with the Head of risk in defining the company’s risk appetite
Manage the relationship with the 3rd party outsourced provider risk representatives
Engage with company-wide risk champions
Primary contact for significant incidents or risk events.
Managing Process and Administration:
Provide support to the Head of risk, in the design, documentation, communication and implementation of the risk management framework
Prepare, maintain and communicate detailed risk management policies and processes including the risk and control self-assessment process.
Lead the risk assessment process for the company’s key products and projects.
Assist in the annual review of the risk management policy (and supporting documents) in preparation for Board sign off, communicating amendments to business areas as required.
Scope and deliver the ongoing self-assessment of risk management processes and procedures, scoping, agreeing and implementing improvements as required
Review, assess and report significant risks and issues identified or reported by the business in line with the incident management process and assist the business in defining and agreeing remedial action
Develop and monitor Key Risk Indicators (KRIs) tailored to a high-growth fintech environment.
Monitoring the implementation of action plans to address key risks on the risk and control self-assessments/risk registers.
Prepare and collate monthly risk reporting to the Head of Risk, Compliance and internal Audit and management.
Lead the identification and assessment of risks related to our technology stack, including cloud infrastructure, API integrations, and third-party dependencies.
Evaluate IT change management processes to ensure that product updates do not introduce security or operational vulnerabilities.
Review new product features to identify and assess risks related to fraud, transaction integrity, and data privacy, ensuring appropriate controls are embedded at the design stage.
Assist key business stakeholders in identifying and responding effectively to risks arising from internal changes or external events.
Assist in the preparation of comprehensive risk reports for the Management Committee and the Board.
Knowledge and Skill Requirements
Bachelor’s Degree with a minimum in an analytical field such as Engineering, Finance, Computer Science, Mathematics, Economics, etc
At least 7 years relevant work experience
Knowledgeable in technology
Knowledge of risk management and auditing.
Must have completed the mandatory NYSC
Previous experience in a risk management role within financial services ideally within a Platform environment
Excellent knowledge of industry best risk management practice.
Experience in developing and implementing risk management policies and processes
Experience of reviewing 3rd party risks
Ability to understand and articulate the commercial benefits of effective risk management
Excellent communication, relationship management and influencing skills
Ability to build and maintain effective internal and external relationships
Ability to analyse, present and report risk management data to senior stakeholders
Team management skills including day to day training, supervision and performance management.
Key Competencies:
Managing people & Initiatives
Take ownership for workload and is proactive in approach
Multitask and manage competing priorities
Organized, Collaborative, Flexible, Creative and resourceful
Manage time effectively, personally and on behalf of others
Strategic communication and Stakeholder Diplomacy
Demonstrate sufficient self-awareness to identify personal strengths and areas for development
Ability to analyze and problem solve
Incidence Response, Resilience, and Attention to detail.