Payroll Officer at Food Concepts Plc

Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.

Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).

We are recruiting to fill the position below:

Job Title: Payroll Officer 

Requisition ID: 1915 
Location: Nigeria
Employment Type: Full-time
Grade Level: 2
Department: Human Resources Department
Reports to (Title): Compensation and Benefit Manager 
Direct Reports: Line Manager

 Payroll Management and other Benefits

• Prepare and execute monthly payrolls for all employees, ensuring accuracy in salaries, allowances, and deductions (statutory/voluntary).
• Validate pre-payroll data (new hires, terminations, leaves, promotions, etc.) and input approved changes into the HRIS.
• Prepare payment request for each division in alignment of the payroll summary totals
• Prepare final entitlements of employees leaving the organisation through resignation or retirement.
• Monitor the accurate processing of staff appointments, transfers, promotions and terminations
• Ensure that all new hires and reinstated staff are captured in the system for payroll processing.
• Ensure adherence to Labor laws, tax regulations (FIRS), and company policies.

Employee Support & Issue Resolution:

• Address payroll inquiries (suspended salaries, tax issues, refunds) promptly and professionally.
• Support the employees on Pension and Tax registration
• Guide employees on payroll policies, payslips, and document approval.
• Collaborate with HR/Benefits teams to ensure correct benefit enrolments and deductions.
• Provide support to store teams in the effective use of the ERP software
• Ensure all inquiries and complaints received via email are responded to and resolved within 24 hours.

Reporting & Variance Analysis:

• Prepare monthly report on number of documents approved.
• Prepare report on number of store with store coverage responses
• Prepare a monthly report on the exit reasons for staff who have left the organization.
• Maintain deduction schedules (HMO, loans, uniforms, staff meals) and ensure proper payroll documentation.
• Support internal/external audits by providing requested payroll records and resolving discrepancies.

Recordkeeping & Documentation:

• Manage employee payroll files, ensuring all records (contracts, promotions, certifications) are up-to-date and secure.
• Track leave balances, absences, and related payroll adjustments.

Key Performance Indicators
Perform any additional tasks or responsibilities as delegated by the line manager.

• Payroll Accuracy rate
• On-Time Payroll Processing.
• Adherence to Statutory compliance.
• Benefits Enrolment Accuracy.
• New Hire/Termination Processing Speed

Knowledge Requirements:

• Labour laws
• Process Management
• Problem Solving
• Data Analysis - Excel
• Oral and written Communication
• Ability to plan, schedule and coordinate effectively
• Interpersonal Skills
• Negotiation

Job Specifications
Educational Requirement:

• Minimum of a university degree or equivalent in Industrial Relations and Labour

Professional Requirements

• Membership of the CIPM, or any other related professional qualification is an added advantage

Experience Requirements:

• 2 years working experience in HR field.

Decision Expectations:

• Recommend the best resources for the business
• Provides recommendations/ advice to the management on employee related matters
• Provides customer-focused HR Services

Working Conditions:

• Job holder typically work 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work.
• This role is largely office-based, although may require visiting of business stores to check on employee performance.
• It can be demanding especially during peak periods such as, salary dates where jobholder bears the brunt of ensuring salaries of staff are processed accurately and received on time.

Contacts and Purpose of Contact
Internal Contacts (most frequent contacts):

• Line Managers
• Store Employees
• Employees

External Contacts (most frequent contacts):

• Service Providers/ Vendors

Purpose of Contact:

• Exchange or provide information
• Obtain, clarify, and discuss information
• Present, discuss information and problems
• Collaborate, negotiate and present ideas
• Deal with, influence or motivate subordinates
• Promote, justify or settle highly sensitive matters:

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online