General Manager at Elvaridah

At Elvaridah, we emphasize on the critical matters and prospects of organizations such as business growth, strategy, planning, marketing, structure, and people management across different industries. We help companies focus on the growth of their businesses while aligning costs with strategy. With our all-inclusive approach and expertise, we capture values across the boundaries of any organization. Elvaridah focuses on optimizing all the different parts of a business as a unit.

We are recruiting to fill the position below:

Job Title: General Manager​​​​​​​

Location: Lagos
Employment Type: Full-time
Industry:Catering / Hospitality
Reports To:Managing Director / CEO

Job Summary

• The General Manager will be responsible for overseeing the overall operations, growth, and profitability of the catering business.
• This includes managing kitchen operations, event execution, client relationships, staff performance, and financial outcomes.
• The role requires a strategic leader who can ensure high service standards, operational efficiency, and business expansion.

Key Responsibilities

• Oversee daily catering operations, including food production, logistics, and event execution
• Ensure timely and high-quality delivery of catering services for all events
• Maintain strict compliance with food safety, hygiene, and health regulations
• Monitor operational processes and implement improvements for efficiency

Business Development & Strategy:

• Develop and implement strategies to grow revenue and expand market share
• Identify new business opportunities, partnerships, and client segments
• Lead pricing strategies, proposals, and contract negotiations
• Monitor industry trends and competitor activities

Financial Management:

• Prepare and manage budgets, forecasts, and financial reports
• Monitor revenue, costs, and profitability across all operations
• Implement cost-control measures to optimize margins
• Approve major expenditures and ensure financial discipline

Team Leadership & HR Management:

• Recruit, train, and manage staff across kitchen, service, and operations teams
• Set performance targets and conduct regular staff evaluations
• Foster a positive work culture and ensure high employee engagement
• Ensure proper staff scheduling for events and daily operations

Client & Relationship Management:

• Build and maintain strong relationships with corporate and individual clients
• Oversee client onboarding, proposals, and service delivery expectations
• Handle high-level client concerns and ensure satisfaction
• Drive customer retention and repeat business

Quality Control & Service Excellence:

• Ensure consistency in food quality, presentation, and service standards
• Conduct regular quality checks on food production and event setups
• Maintain brand standards across all catering services

Logistics & Event Coordination:

• Oversee event planning, coordination, and execution
• Ensure proper allocation of resources, staff, and equipment
• Manage vendor relationships (suppliers, rentals, logistics providers)
• Ensure seamless delivery of services at all event locations

Key Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or related field
• 5–8 years experiencein catering, hospitality, or food service management
• Proven experience inoperations management and team leadership
• Strong financial management and budgeting skills
• Excellent communication, negotiation, and client management skills
• Knowledge of food safety and hygiene standards
• Ability to work under pressure and manage multiple events simultaneously.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV and Portfolio to: careers@elvaridah.com using the Job Title as the subject of the mail.