Analyst - Sales Support at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Analyst - Sales Support

Job Identification: 7302
Location: Matori Service Center, Nigeria
Reports To: Manager - Trade Partner Support
Division: Finance

Mission

• Develop, document and enhance business processes and technology for the Corporate Supply Chain.

Description

• Track and monitor key business processes, identifying servicing/operational constraints and gaps, analysing and providing feedback/recommendation to attaining service excellence and cost effectiveness.
• Review sales operations business processes and system and adopt/develop a framework to standardize / optimize work methods and activities and ensure quality of services and adequacy of operating processes.
• Review Key Performance Indicators with respect to departmental business processes and work with process owners to develop pragmatic targets and methods/frequency of measurement.
• Perform process and quality assurance audits to ensure standards and the practices are consistent with those approved at MTNN.
• Generate reports and manage process related data as required and in support of departmental operations.
• Liaise with IS to ensure proper integration of business-reporting requirements.

Requirements
Education:

• First Degree in Accounting Finance Business related Fields
• Fluent in English Fluent in English  

Experience
3-7 years’ experience in an area of specialization; with experience working with others:

• Credit Administration and risk Management
• Reporting and Data Management
• Key account Management and Problem solving
• Experience working within a team in a medium  organization 
• Microsoft office (word, PowerPoint, Excel)
• Debt recovery.

Application Closing Date
5th May, 2026; 10:55 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online