Female Receptionist / Front Desk Officer at Krystal Medical Centre

Krystal Medical Centre is a leading healthcare facility located in Magodo Phase 2, Lagos, Nigeria. Renowned for its commitment to excellence in patient care, the centre offers a comprehensive range of medical services, including general consultations, specialist care, diagnostics, and preventive health services. With a team of experienced professionals and modern medical equipment, Krystal Medical Centre delivers quality, affordable, and accessible healthcare in a serene and secure environment.

We are recruiting to fill the position below:

Job Title: Female Receptionist / Front Desk Officer

Location: Lagos 
Employment Type: Full-time

Key Responsibilities

• Welcome patients and visitors warmly, creating a positive first impression.
• Maintain a calm, organized, and patient-friendly reception area.
• Collect and accurately update patient details in medical records.
• Log daily registrations and maintain digital backups using Microsoft Excel.
• Handle phone calls professionally and manage appointment scheduling.
• Coordinate patient flow across hospital departments.
• Assist patients with forms, documentation, and general inquiries.
• Process billing, payments, and receipts efficiently.
• Offer reassurance and support to patients in distress or emergencies.
• Keep reception and front desk areas neat, stocked, and functional.
• Liaise discreetly with medical staff and departments.
• Uphold strict confidentiality with patient and hospital information.

Qualifications & Requirements

• OND / HND in Business Administration, Accounting, or related field.
• 1 – 2 years relevant work experience (experience in a healthcare setting is an added advantage).
• Proficiency in Microsoft Office Suite and Healthcare Management Systems.
• Strong interpersonal and communication skills (verbal and written).
• Customer-facing experience with excellent organizational and multitasking ability.
• Presentable, smart, detail-oriented, and a fast learner.
• Team player with a proactive and positive attitude.
• Must reside in or around Magodo, Shangisha, Ketu, Ikosi, Berger, Ikeja, or nearby areas.

Application Closing Date
19th May, 2026.

Method of Application
Interested and qualified candidates should forward their application letter and copies of their credentials to: krystalmedicalcentre@gmail.com using the job title as the subject of the email.