Shortlet & Apartments Auditor at Sujimoto Holdings Limited

Sujimoto Group is Nigeria's foremost luxury real estate and hospitality brand, widely regarded as the Rolls Royce of luxury real estate in Africa. Founded by Dr. Sijibomi Ogundele, Sujimoto has delivered some of Nigeria's most iconic developments — including Leonardo. By Sujimoto, Lucrezia By Sujimoto, Giuliano By Sujimoto, and the S-Hotel — across Ikoyi, Banana Island, and Abuja. The Group's hospitality arm, Sujimoto Residences, operates premium shortlet apartments that are consistently fully booked, alongside a restaurant and lounge, all built on the same philosophy that defines every Sujimoto product: we don't do things 10% better — we do things 10 times better. We are now expanding our hospitality team and looking for driven, high-standard professionals who are ready to build something exceptional with us.

We are recruiting to fill the position below:

Job Title: Shortlet & Apartments Auditor

Location: Ikoyi, Lagos
Employment Type: Full-time
Report to: M.D. Hospitality
Division: Shortlet Apartments & Accommodation Operations

The Role

• We need a meticulous, experienced Shortlet & Apartments Auditor who knows exactly what hotel-grade quality looks like and exactly what to look for when it falls short.
• You will be the quality guardian across our entire apartment portfolio — inspecting every unit, building the systems, training the teams, resolving every gap, and ensuring that every guest walks into a space that is nothing short of exceptional.

Key Responsibilities
Property Auditing & Inspection:

• Conduct thorough scheduled and unannounced inspections across all shortlet apartments and common areas.
• Evaluate the condition, cleanliness, presentation, and functionality of every unit — fixtures, fittings, furniture, appliances, linens, toiletries, and in-room inventory.
• Document findings in detail with structured audit reports and photographic evidence.
• Benchmark property performance against hotel-industry standards and flag deviations promptly.

SOP Development & Standards Enforcement:

• Develop and implement a comprehensive apartment audit framework and inspection checklist system.
• Establish and enforce SOPs for housekeeping turnarounds, linen protocols, maintenance escalation, and guest-readiness standards.
• Monitor SOP compliance across all units and ensure standards are consistently upheld — not just on paper but on the ground.
• Periodically review and update SOPs to reflect operational improvements and guest feedback.

Team Training, Coaching & Skills Development:

• Train and coach housekeeping, maintenance, and property management staff on all audit standards and SOPs.
• Identify skills gaps within the team and implement targeted training programmes to address them.
• Ensure all team members have the knowledge, tools, and confidence to maintain standards independently.
• Build a team culture that takes quality personally and does not wait to be inspected before performing.

Defect Management & Maintenance Oversight:

• Log, prioritize, and track all maintenance defects and snagging items through to full resolution.
• Liaise with the maintenance and property teams to ensure timely, quality rectification of all reported issues.
• Identify recurring defects and recommend long-term preventive solutions.

HSE & Regulatory Compliance:

• Conduct HSE audits across all units — covering fire safety, electrical compliance, gas appliances, emergency exits, and building safety.
• Ensure compliance with LASBCA requirements and all applicable Lagos State and federal building and safety regulations.
• Verify that fire extinguishers, smoke detectors, CO alarms, and emergency lighting are installed, functional, and regularly serviced.
• Maintain accurate HSE records, including inspection logs, incident reports, and remediation trackers.

Guest Experience & Reporting:

• Integrate guest feedback and complaint patterns directly into audit priorities and corrective action planning.
• Prepare structured inspection reports with findings categorized by severity, urgency, and responsible party.
• Present regular audit summaries and trend analysis to senior management.

What You Bring

• Candidates should possess a Bachelor's Degree with 4+ years in hotel operations, serviced apartments, or property QA.
• Experience in training and developing operational teams
• Strong knowledge of hotel-grade housekeeping and inspection standards
• Relevant credentials: NEBOSH, ISPON, City & Guilds, will be an advantage.
• Experience auditing or inspecting multi-unit hospitality properties
• Exceptionally detail-oriented and self-motivated
• Familiarity with Property Management Systems (PMS)
• Strong communicator with clear, organized reporting skills

What We Offcer

• Competitive salary commensurate with experience
• A growing portfolio with real room to grow with the brand
• Your standards will directly define the Sujimoto guest experience
• A culture that rewards quality, ownership, and initiative

Application Closing Date
4th May, 2026.