Assistant General Manager at Genesis Group

At Genesis Group, we`'`ve been living our dreams and redefining the world of hospitality for over three decades. Our journey has been characterized by excellence in a wide range of services, including Catering, Hotels, Restaurants, and Cinemas. With a team of over 10,000 dedicated professionals and 30 locations spanning across Nigeria and beyond, we take pride in delivering exceptional experiences to our valued customers.

We are recruiting to fill the position below:

Job Title: Assistant General Manager

Location: Port-Harcourt, Rivers
Employment Type: Full-time

Job Summary

• We are seeking an experienced Assistant General Managerto support the General Manager in overseeing daily operations, managing staff, and driving service excellence. The AGM will act as a key operational leader, ensuring smooth running of activities, high guest/customer satisfaction, and adherence to company policies and financial targets.

Key Responsibilities

• Support the General Manager in planning, organizing, and supervising daily operations across departments (front office, housekeeping, food & beverage, admin, etc.).
• Assist in budgeting, expense control, and performance monitoring to ensure profitability and operational efficiency.
• Supervise departmental supervisors and staff, conduct performance reviews, and provide coaching and disciplinary support where needed.
• Ensure high standards of service, hygiene, and safety are consistently maintained in line with company and regulatory requirements.
• Handle customer complaints, resolve operational issues promptly, and take on leadership responsibilities in the absence of the General Manager.
• Assist in recruitment, training, and scheduling of staff, and ensure compliance with HR and labour regulations.

Requirements

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field (or equivalent experience).
• Minimum of 4–6 years of progressive experience in operations, hospitality, or management, with at least 2 years in a supervisory or managerial role.
• Strong leadership, communication, and problem‑solving skills, with the ability to work under pressure.
• Good knowledge of budgeting, customer service standards, and basic HR/admin procedures.
• Computer literate (MS Office / POS or property‑management systems is an advantage).

Application Closing Date
17th May, 2026.

How to Apply
Interested and qualified candidates should send their CVto: vacancy@genesisgroupng.com using “Assistant General Manager” as the subject of the mail.