After Sales Team Lead at Carlcare Development Nigeria Limited

Carlcare Development, formerly known as Tecno Telecoms - established in July 2006, is a high-tech company specializing in the R&D, production, sale and service of mobile communication products. After years of development, Carlcare Development has become an important part of the mobile phone industry and one of the major mobile phone manufacturers in the world. Currently, it has full ownership of three famous mobile phone brands TECNO, itel and Infinix, and an after-sales service brand Carlcare.

We are recruiting to fill the position below:

Job Title: After Sales Team Lead

Location: Lagos
Employment Type: Full-time

Job Summary

• The After Sales TeamLead is responsible for supporting service centers and dealers with technical issues, training technicians, and ensuring high-quality repair and maintenance standards.
• This role also helps improve product performance by providing feedback from the field.

Key Responsibilities

• Provide technical support and guidance to service centers and dealers.
• Identify and resolve product issues and ensure standard solutions are followed.
• Develop simple training materials and maintenance guides for technicians.
• Organize regular training sessions for new and existing technicians.
• Monitor technician performance and support skill development and certification.
• Collect and report product issues to improve quality and performance.
• Support the investigation and resolution of major technical or quality issues.
• Ensure service centers have the right tools and equipment.
• Conduct regular checks to maintain service quality standards.

Requirements

• Degree or HND qualification in Electrical, Mechanical, or Automotive-related field.
• At least 3 years of experience in technical support (EV or automotive preferred).
• Experience managing or supervising a technical team is an advantage.
• Good understanding of vehicle systems, repairs, and spare parts.
• Ability to diagnose and solve technical problems.
• Good communication skills in English.
• Ability to work under pressure and manage multiple tasks.
• Willingness to travel when required.

Application Closing Date
8th May, 2026.

How to Apply
Intrested and qualified candidates should send their CV to: adebayo.deborah@transsion.com using the job title as the subject of the mail.