ICT Support Officer at Ibadan Business School Limited

Ibadan Business School (RC: 972642) was incorporated on the 17th day of August, 2011 under the Company and Allied Matters Act 1990 of the Federal Republic of Nigeria with the primary objective of promoting the growth and advancement of business education within and outside Africa. The School is also licensed by the Centre for Management Development (CMD) of Nigeria- the operational arm of the Nigerian Council for Management Development (NCMD) which is the statutory body charged with the responsibility of regulating the standards of Training and Development Institutions in Nigeria.

We are recruiting to fill the position below:

Job Title: ICT Support Officer

Location: Ibadan, Oyo
Employment Type: Full-time

Job Description

• The School of Enterprise Management, Ibadan Business School is seeking a competent and proactive ICT Support Officer to provide technical support for a nationwide online modular training programme. The role involves managing the digital learning platform, supporting users, and ensuring seamless technical operations.

Key Responsibilities

• Provide technical support to participants, facilitators, and staff
• Manage and maintain the Digital Learning Platform
• Support user registration, login, and account issues
• Monitor system performance and troubleshoot technical problems
• Assist in live sessions and resolve technical disruptions
• Maintain website functionality and backend operations
• Provide support for content uploads and platform updates
• Ensure data security, backups, and system integrity
• Respond to helpdesk queries (email, chat, phone) promptlyDocument technical issues and resolutions

Requirements / Qualifications

• Minimum of a First Degree or HND in Computer Science, Information Technology, Computer Engineering, or related field
• Proven experience in IT support, helpdesk, or system administration
• Basic knowledge of Learning Management Systems (LMS)
• Familiarity with web technologies (HTML, CMS, basic troubleshooting)
• Experience supporting online platforms or virtual training environments
• Strong problem-solving and analytical skills
• Good communication and interpersonal skills

Desired Skills (Added Advantage):

• Experience with Zoom or webinar platforms
• Knowledge of database management and cloud systems
• Familiarity with cybersecurity best practices
• Experience in EdTech or digital learning environments

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: jobs.evergreenrecruitment@gmail.com using the Job Title as the subject of the email.