CRM Specialist at Iraizickify Business Limited

Iraizickify Business Store is a reliable ICT and business support service provider specializing in company and business registration under the Corporate Affairs Commission (CAC) in Nigeria. We are committed to helping entrepreneurs, startups, and established businesses formalize and grow their ventures with ease and professionalism.

We are recruiting to fill the position below:

Job Title: CRM Specialist

Location: Ikorodu, Lagos
Employment Type: Full-time

Responsibilities

• Understanding the commercial operation, challenges, objectives, and daily work of each team; improving their operation and productivity through CRM administration.
• Providing system administration support, especially related to user permissions, custom objects, and workflows.
• Creating, managing, and optimizing complex workflow rules, validation rules, and approval processes.
• Creating and managing custom objects, fields, formulas, record types, page layouts, reports, and dashboards.
• Analyzing data to provide insights into the operation, effectiveness, and productivity of each team.
• Working closely with other teams to capture and identify business requirements for CRM implementation.
• Coordinating and supporting integrations with third-party apps, plugins, and tools.
• Assisting in identifying and resolving data anomalies and errors; maintaining a high level of data integrity.
• Supporting the team in daily troubleshooting, bug fixing, and end-user support.
• Creating and maintaining documentation on processes, policies, application configuration, and help-related materials.

Requirements and skills

• Bachelor’s Degree with a solid analytical and technical background.
• 2+ years of CRM Administration experience, e.g., Salesforce, Microsoft Dynamics.
• Proven ability to administer and configure CRM systems, including custom objects, flows, validation rules, and permissions.
• Familiarity with automating business processes, report and dashboard creation, and data analysis.
• Experience working directly with commercial, financial, and data teams.
• Strong communication and collaboration skills.

Application Closing Date
14th May, 2026.