Estate Officer at a Leading Construction, Design and Architectural Company - Brilliant Performance Solutions Limited

Brilliant Performance Solutions Limited - Our client is a key player in the Construction, design and architectural Industry and are currently located at Ikeja.

Due to increasing activities, our client urgently needs the services of a self-driven and articulate individual to fill the position below:

Job Title: Estate Officer

Location: Opebi, Ikeja - Lagos
Employment Type: Full-time

Job Description
The job description for the position includes:

• Maintain ownership of issues using the case worker principle by utilising the resources of all key partners;
• Undertake effective communication to deliver a full partnership approach in the management of individual cases;
• Make sure that agreed performance management targets are achieved within the area of responsibility;
• Undertake scheduled visits in line with agreed performance standards and timescales;
• Take a proactive approach in dealing with planned, cyclical, environmental, and tenancy management issues, keeping customers and partners informed of progress;
• Work closely with team members to create high quality environmental standards and deal with low level tenancy breaches providing support to team members where further action is identified;
• Provide guidance and support to tenants who require the Company’s Services;
• Serve statutory notices and legal documents when necessary;
• Work with the appropriate specialist officers to provide support and help customers as appropriate;
• Make courtesy calls and visits to all tenants within a designated area;
• Work in a flexible manner that maximises the visible presence of the officer in the areas of concern;
• Take the lead in identifying and dealing with grounds maintenance and environmental conditions taking appropriate action where necessary, undertake quality assurance measures in relation to environmental, caretaking and cleaning standards and take appropriate action where necessary, make sure repairs and improvements to properties are carried out to a satisfactory standard and where problems result, take appropriate action;
• Monitor condition of properties and where defects are identified take appropriate action;
• Act as tenants’ representative in relation to customer enquiries and take appropriate action;
• Provide cover and support when necessary for other services areas;
• Help in the reduction of crime and the fear of crime by developing links with the Tenancy;
• Support team, police and other enforcement agencies and make recommendations to the Tenancy Management Officer on how to resolve the issue;
• Maintain effective working relationships with internal services and external organisations;
• Deal appropriately with all complaints and representations, in line with the organisation’s complaints procedure;
• Contribute to new policy initiatives as required;
• Be aware of individuals circumstances and make referrals where necessary to internal and external support services.

Requirements

• A minimum of 5 years of experience.
• Candidates who have worked in similar position in a construction industry will have an advantage.
• It is a requirement that any candidate for this position must have a professional qualification in Estate Management.
• Candidates living within Ikeja would also be most preferred.

Salary
Very competitive.

Application Closing Date
14th May, 2026.