Operations Support Officer at Palmpay Limited

Palmpay is a pan-African fintech company currently operating in Nigeria, Ghana, Kenya, Uganda and Tanzania and expanding to other markets this year. We’re reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

We are recruiting to fill the position below:

Job Title: Operations Support Officer

Location: Uyo, Akwa Ibom
Employment type: Contracted
Career level: Entry Level

Key Responsibilities

• Provide operational support across departments to ensure efficient workflow.
• Monitor and report on daily operational activities, identifying areas for improvement.
• Coordinate with sales, customer service, and technical teams to resolve operational issues.
• Maintain accurate records of transactions, stock levels, and operational documentation.
• Support vendor and partner communications to ensure timely delivery of products and services.
• Prepare reports and presentations for management on operational performance.
• Ensure compliance with company policies, industry regulations, and quality standards.
• Contribute to process improvement initiatives to enhance efficiency and customer satisfaction.

Qualifications & Skills

• Bachelor’s Degree in Business Administration, Operations Management, or related field.
• 2–4 years of experience in operations, preferably within telecom or technology industries.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint).
• Problem-solving mindset with attention to detail.

Personal Attributes:

• Team player with a collaborative approach.
• Ability to work under pressure and meet deadlines.
• Analytical thinker with a proactive attitude.
• Customer-focused and adaptable to changing priorities.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online