Administration Officer at Danish Refugee Council (DRC)

Danish Refugee Council (DRC) is a Danish international non-governmental organisation, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people all over the world. DRC is present in more than 30 conflict territories around the world assisting displaced people with shelter, food, income-generating activities, and a wide range of other assistance. It is of utmost importance for DRC to work in compliance with the DRC Accountability and Quality Management system and national legislations. Smooth, reliable and effective operational systems are preconditions for DRC to maintain its position as a trustworthy and reliable partner for our donors and an accountable organisation towards our beneficiaries.

We are recruiting to fill the position below:

Job Title: Administration Officer

Location: Abuja
Employent type: Contract
Type of Contract (Expat/National/Trainee): National
Start date: When the right candidate is identified. 
Contract length: 1 year, with the possibility of extension depending on funding availability. 
Supervised and Reporting to: Human Resources & Administration Team Leader

Background

• A country of around 230M inhabitants, with over 129 million currently living in poverty, Nigeria faces one of the world's most complex humanitarian crises in the world. The fifteen-year conflict in the Borno, Adamawa, and Yobe (BAY) states, driven primarily by the Boko Haram insurgency and its splinter groups (ISWAP and JAS), has resulted in widespread displacement, violations of international humanitarian and human rights laws, and acute protection needs.
• More than 2.3 million people remain internally displaced in the northeast, while in the Northwest region an additional 1.3M people have been forcibly displaced due to banditry, kidnapping, and herders -farmers conflict.
• Northern Nigeria is heavily impacted by climate change, including lengthening lean seasons and erratic rainy seasons and droughts, resulting in food production shortfalls and more population displacements. Severe acute malnutrition is affecting a world-high total of 1.8 million children across BAY and northwestern states.
• In 2026 Nigeria’s humanitarian system will be transitioning from UN-led toward nationally owned coordination, with some lack of clarity regarding concrete mechanisms to be it in place and amid a funding crisis.
• DRC has been operating in Nigeria since 2016. The Country Office is in Abuja and has 2 area offices in Maiduguri and Sokoto with sub offices in Gusau, Bama and Banki and a mobile team in Katsina.
• DRC Nigeria's multi-sectoral response addresses core Strategic Priority Interventions: Hard-to-Reach populations, Economic Recovery, Protection, and increasingly climate resilience. The operation focuses on both emergency response and solutions programming with expanding partnerships with local actors.

Purpose

• Overall purpose of the role: The Administration Officer supports the Country Office. Oversee all aspects of administrative support at the DRC office, ensuring efficient operations and procedures.
• Implementation of administrative policies at the office. Develop systems that contribute to improving the efficiency and cost-effectiveness of the administrative operations. This role has a country focus and ensures compliance with DRC procedures and guidelines within the country.

Duties and Responsibilities
Under the supervision of the Human Resources and Administration Team Leader, the holder of this position shall perform the following duties:

Facilities/Office Management:

• Ensure all office facilities are appropriate, safe and functioning (i.e. security system, health and safety, communications, etc.)
• Oversee all aspects of office maintenance in liaison with supply chain and responsible for general office cleanliness.
• In liaison with the safety team, ensure safety of the office.
• Responsible for timely renewal of the Organization’s MOU, liaising with the Risk and Compliance Specialist
• Maintain, update and coordinate the renewal of leases for office premises, guesthouse(s) and expatriate housing. Act as the focal point for liaison with landlords.
• Coordinate handover of leased properties and ensure security deposits are refunded on timely basis.
• In liaison with Supply Chain, you are responsible for repairs and maintenance of facilities in compliance with DRC standards and procedures.
• Maintain an inventory list on the office keys distribution and update this monthly.
• Manage all conference hall bookings, provide support to the organization of in-house training and meetings and ensure the venue is in order, stationery available, food and refreshments are provided as and when required.
• Oversee consumable and stationary stores management, restocking office consumables and supplies, monitoring consumption and stocks and reviewing stock reconciliations as required.
• Ensure that the stores are in good condition to maintain supplies.
• Responsible for raising all Purchase Requisitions for office and guesthouses supplies, maintenance, follow up on validity of frameworks and renewals timely.
• Timely payment of all utility, maintenance bills, all administrative expenses as may arise. etc.

Guesthouse(s) management:

• Responsible for safe and functional guesthouses.
• Oversee the general standards of living and cleanliness of the guesthouses and expat staff houses.
• Maintain guesthouses stocks and supplies and monitor their utilization.
• Ensure the Guesthouse Handbook is updated on a regular basis, and available at the guesthouse.
• Act as the focal point for guesthouses and expatriate houses, liaise with property landlords on any matters arising.
• Focal point of contact for all staff and guests residing at the facilities to raise any matters, concerns etc. at the facilities as and when.

Staff Travel and Accommodation:

• Focal point of contact for all DRC staff and guests travel plans, to DRC Nigeria, Country and Area offices.
• Oversee all domestic flight travel bookings and support UNHAS bookings for staff and ensure that all travel grievances are resolved in a timely manner.
• Maintain and update the Travel and Accommodation Trackers daily.
• Responsible for all DRC Staff and Guests accommodation bookings and communication to all in this regard respectively
• To raise purchase requisitions for all expenses related to Travel and Accommodation for all DRC staff and guests accordingly.

Service Contract and Lease Management:

• Monitor all services Contracts and Frameworks and keep updated all trackers. i.e. Office, Guesthouses and expats houses trackers, Hotel booking trackers, Utilities payment tracker, and many others with details respectively.
• In liaison with Supply Chain team on the expiry of leases, service contracts and Frameworks and ensure that a renewal is ready a month before the expiry date.
• Submit all Administration Trackers and Reports monthly to the HR and Administration Manager.
• Maintain clear and orderly hard copy filing and on the Administration Folder on SharePoint of all Administration tasks mostly leases, Frameworks, service contracts, utilities and many others.
• In Close liaison with supply chain develop and maintain an updated pool for casual workers, Maintenance companies/mechanics.
• Any other duties as assigned by your line manager.

Visas Management and International Flight Management:

• Create a folder for each staff or / visitor
• Maintain visa and movement trackers efficiently
• Collect all the necessary documents from the applicant for a particular visa type (Business Visa, TWP, or CERPAC)
• Have the letters signed by CD/SSM to support the applications
• Submit applications immediately
• Share emails with the consultants on guidance and requirements for applications for each new application.
• Make sure of adequate communication to the applicant on the timelines of the process, the required documents and how long the applicants will stay without their physical passport(s) if its application for CERPAC
• Follow up with the Consultant to make sure the visa (TWP) is received within five (05) working days.
• On receipt of the passport back, update the visas tracker
• Make sure to send the staff passport back to them only through fellow staff and not a courier
• Timely communications and follow up with staff on their visa’s renewals

Supervisory Role:

• Daily Supervisory of the Office premises cleaners (both staff and Daily workers)
• Supervisory and scheduling of Housekeepers for the guesthouses day-to-day activities.
• N.B: The responsibilities listed above are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role.

Requirements
Essential:

• A University Degree in the field of Business Administration, Public Administration, or Secretarial studies or Human resources management, or similar field.
• Minimum of Three (03) years’ experience of Administration, Executive Secretariat, Human Resources and other related - specifically with International NGOs, Embassies, UN Agencies and other similar sectors mid-management level.
• Knowledge of travel and immigration procedures. Must have experience in handling humanitarian flight services.
• Excellent command of the Microsoft office. Previous experience working with an ERP System is an added advantage.
• Good understanding and working knowledge/experience of Human Resources Management principles, concepts & processes.
• Advanced English proficiency
• Fluency in local languages

Desirable:

• Strong interpersonal and communication skills.
• Ability to work under pressure in volatile environments.
• High level of confidentiality and ethical conduct.
• Excellent organizational and problem-solving abilities.

Salary and Benefits
Salary and conditions will be in accordance with the DRC National salary structure (NM - H).  This is contractually a national position for which local Nigerian terms and conditions apply. 

Application Closing Date
21st May, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Important Information and Notice

• All applicants must send a Cover Letter and an updated CV (no longer than four pages) on the DRC website. Both must be in English.
• DRC provides equal opportunity in employment and prohibits discrimination in employment on the basis of race, sex, color, religion, sexual orientation, age, marital status or disability.
• DRC encourages all applicants to apply and does not practice any discrimination in any recruitment process.
• However, all applicants shall take into consideration that DRC cannot offer an international work contract to a citizen of the country of assignment (in this specific case, Nigeria).
• Applications submitted after the stated closing date will not be considered.
• Applications will be reviewed on a rolling basis, and the advertisement may close sooner than the stated closing date if a successful candidate is identified.