Regional Manager – Buy Now, Pay Later (BNPL) at Palmpay Limited

Palmpay is a pan-African fintech company currently operating in Nigeria, Ghana, Kenya, Uganda and Tanzania and expanding to other markets this year. We’re reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

We are recruiting to fill the position below:

Job Title: Regional Manager – Buy Now, Pay Later (BNPL)

Location: Benin City, Edo
Employment Type: Full-time  
Department: Business Operations / Sales & Partnerships  
Reports To: Head of Business Development / Country Manager  

About the Role  

• The Regional Manager will be responsible for driving growth, operational excellence, and  strategic partnerships within the assigned region for our Buy Now, Pay Later (BNPL) business.
•  This role combines commercial leadership, strategic thinking, and hands-on execution to build  and manage merchant relationships, ensure compliance, and deliver financial performance  targets.  
• You will act as the key regional representative, leading cross-functional teams to scale BNPL  adoption, optimize partner performance, and deliver superior customer experience.  

Key Responsibilities  
Business Growth & Strategy:

• Develop and execute the regional business plan aligned with national BNPL strategy and  revenue goals.  
• Identify new growth opportunities, merchant categories, and distribution channels.  
• Monitor market trends, consumer behavior, and competitor activities to inform strategy  and product positioning.  

Partnership Management:

• Build and manage relationships with key merchants, aggregators, and payment partners.  
• Negotiate commercial terms, pricing, and marketing agreements.  
• Ensure partner satisfaction through regular engagement, performance reviews, and joint  business planning.  

Operational Excellence:

• Oversee regional operations including merchant onboarding, compliance, and  transaction performance.
• Collaborate with product, risk, and finance teams to improve approval rates, repayment  performance, and service quality.  
• Ensure adherence to company policies, credit risk frameworks, and regulatory  requirements.  

Team Leadership:

• Lead, coach, and develop a team of sales and account managers.  
• Set clear objectives, monitor performance, and promote a high-performance culture. 
• Foster collaboration across internal teams including marketing, credit, product, and  customer service.  

Financial Performance:

• Own and deliver on regional revenue, portfolio quality, and profitability KPIs.  
• Analyze financial metrics and prepare regular business performance reports.  
• Drive cost optimization and efficient allocation of regional resources.  

KPIs & Success Measures  

• Regional revenue growth and merchant acquisition targets.  
• Portfolio health (default rates, repayment performance).  
• Partner satisfaction and retention.  
• Operational efficiency and compliance adherence.  
• Employee engagement and team performance metrics.

Qualifications & Experience  

• Bachelor’s degree in Business, Finance, Economics, or a related field (MBA preferred).  
• At least 3 years in a regional or multi-market management role.  
• Proven track record in B2B sales, partnership development, or channel management.  
• Strong understanding of BNPL, consumer credit, or digital payments ecosystems.  

Skills & Competencies:

• Strategic thinker with strong analytical and commercial acumen.  
• Excellent negotiation, communication, and stakeholder management skills.  
• Demonstrated leadership and team management capability.  
• Data-driven decision maker with hands-on problem-solving approach.  
• Ability to work in a fast-paced, evolving fintech environment.  
• Familiarity with digital platforms, CRM tools, and financial analytics.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online