Retail Supervisor at Label Store

The Label Store is a dynamic retail business that caters to a diverse range of customer needs. In addition to clothing and accessories, they also offer a carefully curated selection of groceries. With an emphasis on high quality and healthy products, the Label Store's grocery section is a favorite among health conscious shoppers. From fresh produce to pantry staples, the Label Store ensures that all of their products meet strict quality standards. With a dedication to offering an unparalleled shopping experience, the Label Store has become a one-stop-shop for customers looking for fashion forward clothing, stylish accessoriesand wholesome groceries.

We are recruiting to fill the position below:

Job Title: Retail Supervisor

Location: Surulere, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a proactive and experienced Mall Supervisor to oversee daily store operations, coordinate staff activities, ensure excellent customer service, and maintain smooth operational standards within the mall.
• The ideal candidate must possess strong leadership, communication, and problem-solving skills.

Key Responsibilities

• Supervise daily activities of staff within assigned sections.
• Ensure proper customer service and operational efficiency.
• Monitor staff attendance, punctuality, and performance.
• Ensure cleanliness, orderliness, and compliance with company standards.
• Handle customer complaints and escalate issues where necessary.
• Monitor stock movement and report discrepancies when observed.
• Prepare daily operational and sales reports.
• Ensure safety and security procedures are properly followed.
• Coordinate with management on operational matters and staff supervision.

Requirements

• Minimum of OND / HND / B.Sc in Business Administration or related fields
• Previous supervisory experience in retail, supermarket, or mall operations is an added advantage.
• Strong leadership and team management skills.
• Good communication and reporting abilities.
• Ability to work under pressure and manage multiple tasks effectively.
• Proficiency in Microsoft Office is an added advantage.

Application Closing Date
25th May, 2026.

How to Apply
Interested and qualified candidates should send their CV to: thelabelstoreng@gmail.com using “Mall Supervisor Application” as the subject of the mail.