Account Management Director at Global Aluminium Industries

Manufacturer of aluminum building components. The company is engaged in manufacturing and marketing building products including aluminium doors, windows, railings and suspended ceilings.

We are recruiting to fill the position below:

Job Title: Account Management Director

Location: Ikeja, Lagos
Employment Type: Full-time

Summary

• We are seeking an experienced Account Management Director to lead and optimize our Account Management team.
• This leadership role will focus on driving customer success and revenue growth, ensuring long-term customer retention, and enhancing overall account health.
• The ideal candidate will possess a track record of exceeding expansion and retention targets within a fast-paced startup or SaaS company.

Responsibilities

• Lead the Account Management team with a customer-centric approach, prioritizing customer success and growth
• Develop and execute proactive customer retention and expansion strategies
• Analyze customer experience and health metrics, identifying key indicators and trends
• Educate and influence peers and the team on marketplace dynamics and successful strategies
• Contribute to the development of new product and service offerings based on customer needs
• Maximize the effectiveness of Account Management tools and resources
• Act as an escalation point for complex negotiations, optimizing deal structures
• Promote a positive, diverse, and inclusive corporate culture aligned with company values.

Requirements and skills

• 7+ years of Customer Success/Account Management Leadership experience in a fast-paced startup or SaaS company
• Proven success in exceeding expansion and retention targets
• Strong leadership capability in building and managing high-performing teams
• Experience with negotiating diverse customer accounts, from SMB to enterprise
• Ability to develop strategic plans and optimize processes for long-term scalability
• Empathy for customers combined with a passion for revenue growth
• Excellent collaboration skills with cross-functional teams
• Highly organized with strong written and verbal communication abilities.

Salary
N100,000 - N150,000 monthly.

Application Closing Date
4th June, 2026.

How to Apply
Interested and qualified candidates should send their CV to: Globalaluminiumindustries@gmail.com using the job title as the subject of the mail.