Communications Associate (French) at Reliance Health - Remote

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

We are recruiting to fill the position below:

Job Title: Communications Associate (French)

Location: Remote

Description

• We are looking for a creative and culturally attuned Communications Associate (French) to support our brand's growth and engagement across digital platforms in francophone markets.
• The ideal candidate will bring strong experience in content creation, social media management, and community engagement, combined with a solid understanding of French-speaking audiences across Africa.
• This role is perfect for someone who is both creative and strategic, thrives in a fast-paced environment, is passionate about building meaningful online communities through compelling content, and can communicate fluently in both French and English.

As the Communications Associate (French), you will:
Social Media & Content Execution:

• Create simple, clear posts in French for all RH social channels targeting francophone markets.
• Plan weekly and monthly content with guidance from the Manager.
• Adapt content to each platform (LinkedIn, Twitter/X, Instagram, Facebook) while ensuring cultural relevance for French-speaking audiences.
• Write captions in French, design simple graphics (or brief a designer), and schedule posts.
• Lead on French-language content across all markets.

Writing & Messaging:

• Write simple, clear, and human-centered messages in both French and English.
• Create blog posts, email copy, social posts, and scripts tailored to francophone audiences.
• Review French content for grammar, clarity, and consistency.
• Help maintain the Reliance Health tone of voice across francophone markets.

Internal Communications Support:

• Help draft internal updates, announcements, and newsletters in French where required.
• Work with cross-functional teams to understand what needs to be communicated to French-speaking staff and stakeholders.
• Write messages that are easy to understand for staff across all francophone markets.

Reporting & Analytics:

• Track performance of posts and campaigns across francophone markets.
• Prepare monthly dashboards with insights specific to French-speaking audiences.
• Use data to explain what worked and what needs improvement.
• Suggest small changes to improve performance within francophone markets.

Campaign Support:

• Help plan and run marketing and communications campaigns targeted at francophone markets.
• Coordinate with product, sales, clinical, and leadership teams to ensure French-language campaigns are accurate and on-brand.
• Keep campaign tasks on schedule and communicate progress.

Brand & Tone Governance:

• Ensure all French content follows brand guidelines and maintains accuracy in translation and messaging.
• Keep messaging aligned across francophone markets and flag inconsistencies between French and English content.
• Alert the Manager when French content does not fit brand values or cultural context.

Cross-functional Collaboration:

• Work with Sales, Product, Clinical, and Leadership teams to gather information and produce French-language content.
• Serve as a cultural and linguistic bridge between English-speaking teams and francophone markets.
• Share updates clearly when working remotely across different markets.

Continuous Learning & Light Strategy:

• Stay updated on social trends across francophone African markets.
• Suggest content ideas that resonate with each French-speaking country's audience.
• Support the Manager in making strategic improvements to French-language content and communications.

Requirements

• Bachelor's Degree or HND in any discipline required.
• Must have completed NYSC or have a valid exemption letter.
• Proficiency in Microsoft Office Suite.
• Proficiency with social media tools and CRM tools.
• Very strong writing skills in both French and English (clarity, grammar, and structure in both languages).
• Ability to work effectively in a remote environment.
• Fluent in both French and English, with an understanding of francophone African digital culture.
• Data literacy (comfortable with dashboards, metrics, and insights).

Nice To Have:

• Basic design or video editing skills (Canva, CapCut, etc.).
• Experience with health tech, fintech, or B2B content.
• Experience working across multiple francophone markets (e.g. Senegal, Côte d'Ivoire, Cameroon).
• Skills in Zoho and Adobe Suite.
• Previous experience in content creation and creative writing for French-speaking audiences.

Application Closing Date
Not Specified. 

How to Apply
Interested and qualified candidates should:
Click here to apply online