Field Verification Officer at PalmPay Limited

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Title: Field Verification Officer

Location: Anambra

Responsibilities

• Field Verification: Conduct physical visits to merchant and guarantor locations to verify business existence, operations, and address authenticity.
• Pre-Visit Engagement: Contact merchants/guarantors prior to visits to confirm identity, availability, and accurate location details.
• Data Collection & Documentation: Capture required information, images, and supporting documents during visits using the designated system/app.
• Assessment & Reporting: Provide accurate and timely verification reports, including risk observations and recommendations.
• Compliance & Accuracy: Ensure all verifications meet company policies, fraud prevention standards, and regulatory requirements.
• Merchant Engagement: Educate merchants on application processes where necessary and ensure proper submission before verification.
• Follow-ups & Re-visits: Conduct revisits where required and follow up on incomplete or pending verifications.
• Collaboration: Work closely with BD (Business Development), CVOs, and internal teams to ensure smooth processing and turnaround time.
• Repayment Support: Assist in merchant follow-ups for due/overdue repayments and provide feedback on engagement outcomes.

Requirements 

• Bachelor’s in Finance, Business, Data Analytics or related.
• Experience: 1–2 years as a Verification Officer or Field Credit Officer at a fast-moving fintech or digital lender, with proven ownership of end-to-end processes.
• Technical Skills: Excel power-user; quick to learn SQL or BI dashboards. Skilled at creating flowcharts and written guides.
• Core Competencies: Exceptional attention to detail, strong written & verbal communication, solid grasp of Nigerian credit-risk fundamentals and CBN KYC/AML guidelines.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online