Head of Corporate Operations at ITH Holdings

IT Horizons Limited is a company with diverse talents and skills in existing, recent, and upcoming technologies worldwide. We are a team of young, vibrant, ambitious, but experienced professionals who deal with everything relating to technologies, especially information and communication technologies (ICT). In addition, we have the ability to update with the latest trends and requirements of our esteemed clients. Our company, established in 2010, has been driven by innovations and excellence, and with its rapid rate of success and customers’ requirements, we were fully incorporated into a private limited company in 2012 with the aim of helping organizations in achieving their goals by providing optimum technological solutions while reducing the total cost of ownership.

We are recruiting to fill the position below:

Job Title: Head of Corporate Operations

Location: Lagos
Employment Type: Full-time

Job Summary

• The Head of Corporate Operations is responsible for providing strategic leadership and enterprise-wide oversight to ensure the optimal, cost-effective utilization of organizational resources and efficient execution of projects and customer experience across Internal IT, Administration, and Project Management functions.
• The role drives operational excellence through the development, implementation, and enforcement of robust standards, policies, systems, and procedures that enhance efficiency, governance, cross-functional alignment, and sustainable business growth.
• The incumbent will ensure these functions operate in alignment with the company’s vision, mission, strategic priorities, and overall business objectives while delivering accurate, timely, and insight-driven data to support executive decision-making and organizational performance.
• The Head of Corporate Operations will provide leadership, direction, and performance oversight to all teams within the portfolio, fostering accountability, innovation, collaboration, and continuous improvement.
• The role further oversees the effective planning, management, maintenance, security, and optimization of company facilities, infrastructure, and assets to ensure business continuity, operational resilience, and risk mitigation.
• The incumbent will establish and monitor controls that safeguard organizational resources, minimize operational exposure, and strengthen corporate governance.
• Overall, the position is accountable and functions as a business enabler, ensuring every corporate function contributes measurably to profitability, efficiency, governance, and long-term scale.

Responsibilities
Project Management:

• Oversee the tracking, development, and implementation of innovation across Project Management, Customer Experience, Service Delivery, and Quality Assurance functions.
• Drive enterprise-wide project governance to ensure strategic initiatives are delivered on time, within budget, scope, and in alignment with organizational priorities.
• Coordinate project activities of internal teams and stakeholders to ensure service excellence and customer satisfaction.
• Manage and optimize supplier and vendor relationships to ensure superior operational performance in cost, quality, and service delivery.
• Monitor global product and service pricing trends, evaluate business implications, and provide strategic recommendations to management.
• Lead contract negotiation processes, including commercial terms, risk mitigation, and legal engagement where necessary.
• Monitor all third-party payments to ensure alignment with approved budgets, validated deliverables, and value realization.
• Maintain a robust Decision & Commitment Log to track decisions, accountability, deadlines, and execution outcomes.
• Ensure disciplined tracking, escalation management, issue resolution, and closure of strategic commitments.
• Identify execution bottlenecks, business risks, and operational misalignment, escalating critical issues with corrective recommendations to the CEO.
• Engage proactively with government agencies, regulators, vendors, and external stakeholders on matters impacting project operations.
• Ensure project and operational compliance with all regulatory, statutory, and internal governance standards.

Internal IT:

• Oversee the internal IT infrastructure and systems to ensure efficiency, data integrity, and support for business operations.
• Implement technology-driven solutions to improve productivity and enhance interdepartmental collaboration
• Provide direction, guidance, and support to departmental teams to ensure alignment with business goals and operational excellence.
• Provide enterprise-wide strategic oversight for the Internal IT function, ensuring all technology infrastructure, systems, and digital tools are aligned with the Group’s long-term business strategy, operational priorities, and growth agenda.
• Drive the Internal IT strategic roadmap to enhance business productivity, operational scalability, process automation, cybersecurity resilience, and cross-functional efficiency.
• Ensure Internal IT operates as a business enabler by identifying, prioritizing, and implementing technology-driven solutions that optimize workflows, improve employee productivity, strengthen collaboration, and support executive decision-making.
• Lead enterprise digital transformation initiatives, including business process automation, systems integration, workflow optimization, and innovation projects that improve service delivery and organizational agility.
• Define and monitor IT performance metrics, including system uptime, service responsiveness, cybersecurity compliance, user satisfaction, and digital adoption rates, to ensure continuous improvement.

Administrative:

• Provide leadership and oversight to the Administrative Department.
• Supports executive management in the development of the corporate strategy and tactical plans by providing strategic insights on administration.
• Ensure that all business needs are adequately supplied in the most efficient and timely way possible.
• Provides leadership and direction for the achievement of targets for the Administration support service.
• Monitors operations against external best practices and advises business units accordingly.
• Provides periodic updates to Executive Management on Corporate Services.
• Provide mentoring, coaching, leadership, managerial, and oversight support to the team and perform other duties that may be assigned by the Chief Executive Officer.

Strategic Coordination & Cross-functional Alignment:

• Drive leadership alignment through structured operational cadence, governance frameworks, follow-through systems, and performance accountability.
• Champion enterprise-wide execution discipline to ensure strategic objectives are translated into measurable outcomes.
• Provide leadership, mentoring, coaching, and managerial oversight across all teams under supervision.
• Build a high-performance culture centered on accountability, ownership, innovation, confidentiality, collaboration, and operational excellence.
• Champion continuous improvement across all supervised functions.
• Execute additional strategic business deliverables as required by the Chief Executive Officer.
• NB: This job description may be reviewed periodically to align with the Group’s evolving strategic objectives.

Qualifications and Experience

• B.Sc./M.Sc/MBA in Business Administration/ Economics or any related disciplines is required
• Professional certification or membership is an advantage.
• Minimum of 12 years in a related function, at least 5 years at the Senior Management level, business management, and leadership positions
• Experience of statutory interface with relevant authorities/agencies.
• Proven senior experience working directly with senior stakeholders.

Who You Are:

• Strategic thinker with strong Leadership discipline.
• Highly structured, decisive, and organized.
• Calm under pressure with sound judgment and high integrity, with a strong sense of urgency.
• Comfortable operating in ambiguity and high-trust environments.

Application Closing Date
23rd June, 2026.

How to Apply
Interested and qualified candidates should send their CV to: careers@ithorizonsgroup.com using the Job Title as the subject of the mail.