Operations Manager at Grand Maridos Hotel

Grand Maridos provides the perfect mix of business and leisure in an environment that offers a unique blend of decorum and easy access to the city With over 40 rooms of different sizes furnished to give you true comfort and luxury. A conference hall with a capacity of up to 250 people, for any events, with 1 restaurant that serves local and foreign delicacies, a fitness center with certified instructors, and 24/7 power supply and security by the best security firms in the country.

We are the most guest-centric hotel in Ibadan. We go the extra mile to satisfy your needs and provide a memorable five-sense experience of hospitality through a unique combination of quality facilities and well-trained hotel staff, second to none.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Oyo
Job type: Full-time

Job Responsibilities

• Staff Management: The operations manager supervises all hotel staff, including housekeeping, front desk, maintenance, catering, and other departments.
• Responsibilities include recruiting, hiring, training, creating work schedules, delegating tasks, and ensuring adherence to hotel policies and procedures.
• They work closely with department heads to maintain adequate staffing levels and improve team productivity.
• Guest Services and Quality Control: Ensuring a seamless guest experience is central to the role.
• The manager monitors service standards, addresses guest complaints, and implements procedures to maintain high-quality service.
• They may conduct surveys to assess customer satisfaction and adjust operations accordingly.
• Financial Oversight: Hotel operations managers create and manage budgets, track expenses, and monitor financial performance to maximize profitability.
• They oversee cost control measures and maintain accurate records of financial and operational activities for management review.
• Event and Facility Coordination: They plan and coordinate events, conferences, and special functions, ensuring smooth execution.
• The manager also supervises maintenance, renovations, and security operations to maintain hotel facilities and guest safety.
• Collaboration and Strategic Planning: The role involves working closely with the General Manager, Front Office Manager, and other department heads to implement policies, standard operating procedures (SOPs), and marketing initiatives.
• They contribute to strategic planning, problem-solving, and long-term operational improvements.

Salary Range
N200,000 - N300,000/month.

How to Apply
Interested and qualified candidates should forward their CV to: hr@grandmaridos.com using the position as subject of email.